Msi Error message

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I am trying to install a downloaded demo version of X-Copy which is an msi
package. When I try to install the software I get the error message:

"The installer was interrupted before X-Copy could be installed. You need
to restart the installer to try again"

I know that its not the installer because I have installed other software
before and since, so I suspect its a problem with the package. I emailed
Wolverine software with an outline of the problem but so far no reply.

Has anyone here encountered the same problem? Is there a workaround?
 
Thank you Mary, I tried everything suggested in Article 555175 without any
success. I did note however, that Installer 3 was included with SP2 and, as
I have SP2 installed, wondered if there was some incompatibility with msi
packages using earlier versions.

Michael
 
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