Michael said:
kurttrail said:
[I'll try one more time. Except to say that I have been hung up on
by MS Office PA reps, just for asking to speak to a supervisor, I'll
agree to disagree with you over the PA side of this thread,
I meant to address this.
Did you call back? This has happened to me[not with Office but XP]
when I have asked to speak to a supervisor[and not only in MS
support]. I doubt it was intentional, and if you called back, what
were your results? My results were I got an apology an the exact
result I expected after telling them I made changes incomplience with
the EULA.
I called back and was activated, but I know what I'm doing! Why is
the first question they ask, "Why are you activating?" Like the
average consumer knows why? Oh sure the details are on aumha.org,
and buried somewhere on MS's website, but why should they have to
know the intricacies of PA just to use the very expensive software
that they legally purchased with their hard-earned money, in the
midst of a recession on top of everything?!
And now the rest of MS's BSA Trust seems to be adopting the same
measures. Soon to reinstall all your software after a major hardware
upgrade, you'll have to spend half your day on the phone explaining to
different software companies that you upgraded your computer. Then
that hardware fails and you have to send it back for repairs. So you
put in your old hardware to get you by in the mean time. Bang, Bang,
Bang, Bang, Bang! There goes another day shot down the tubes on the
phone explaining that it still your effin' computer, just different
hardware because of defective hardware you just upgraded to. Then 45
days later the manufacturer decides not to fix your hardware, but
replace it & actually send it to you, by the slowest means possible,
you tear your computer apart again, reinstall everything, spend
another day on the phone explaining to all your buddies at all the
software companies, that you really aren't a thief, just having a
little bit of trouble maintaining a functioning computer. Now a
month or so goes by, and you find that the hardware is really just a
piece of sh*t, and go out and replace it, writing off the sh*t as a
lost cause. Bang, Bang, Bang, Bang, Bang! Another day shot to hell,
at best, with all these different companies differing activations
policies, it might just be a lot worse.
This scenario with the hardware actually happened to me with
multifunction Mobo's this year, thank god I only had to go though it
with MS over Office XP, but soon who knows what it's really gonna be
like when all the members of the BSA Trust adopt PA, but it not gonna
make the overall computing experience any friendlier or easier, that
much I can say. All I really know is that I think I just may have to
reconsider "borrowing" a friend's pre-SP1 copy of Office 2000, and
just save myself from any further Activation hassle in the future!