MS Security fix won't install

  • Thread starter Thread starter DaveH
  • Start date Start date
D

DaveH

I get "cannot copy file lsasrv.dll" message and get
caught between 'no forward, no back' warnings when trying
to install KB835732 patch.

I can recover to system restore but surely this patch
should be installable?

Any ideas?

DaveH
 
DaveH said:
I get "cannot copy file lsasrv.dll" message and get
caught between 'no forward, no back' warnings when trying
to install KB835732 patch.

I can recover to system restore but surely this patch
should be installable?
Click to expand...
Hi

The permission/rights on the file/folder can be corrupt, missing or revoked.
Verify that e.g. Administrator and SYSTEM have full control over the
file.

In a command prompt (run e.g. cmd.exe from Start/Run to open one),
run the following command:

cacls.exe %windir%\system32\lsasrv.dll

Here is the output from my WinXP Pro computer:

C:\>cacls.exe %windir%\system32\lsasrv.dll
C:\WINDOWS\SYSTEM32\lsasrv.dll BUILTIN\Users:R
BUILTIN\Power Users:R
BUILTIN\Administrators:F
NT AUTHORITY\SYSTEM:F


If you get an error saying "Data error (cyclic redundancy check)",
the hard disk most likely has a fault (e.g. some bad sectors).
 
Thanks - but I get an error message telling me that the
cacls command can only be used on NTFS drives

Dave
 
DaveH said:
Thanks - but I get an error message telling me that the
cacls command can only be used on NTFS drives
Click to expand...
Hi

That indicates that you have a FAT32 filesystem.

Run a disk check like this:

Start Explorer.

Right click on your C: drive icon and select Properties.

Select the "Tools" tab.

Under Error-checking, push "Check Now..."

Select "Scan for and attempt recovery of bad sectors".

Push "Start"
 
Many thanks for hanging in!

I've run the disk repair and the problem persists - still
can't find the file.

Can I ignore the warning and go ahead with the security
fix? I am using this machine as a single-user home
computer and don't have any administration issues. Or can
I simply write a new file? If so, what is the exact
location to insert it and what should it say? I can copy
a file from a friend's identical computer if you think
that's a good idea/

DaveH
 
Sorry - forgot to enter my name
-----Original Message-----
Many thanks for hanging in!

I've run the disk repair and the problem persists - still
can't find the file.

Can I ignore the warning and go ahead with the security
fix? I am using this machine as a single-user home
computer and don't have any administration issues. Or can
I simply write a new file? If so, what is the exact
location to insert it and what should it say? I can copy
a file from a friend's identical computer if you think
that's a good idea/

DaveH d
.
Click to expand...
 
DaveH said:
Many thanks for hanging in!

I've run the disk repair and the problem persists - still
can't find the file.

Can I ignore the warning and go ahead with the security
fix?
Click to expand...

That might make your computer unbootable afterward, and as
you are not able to replace the file, it will not close all
the security holes either...
I am using this machine as a single-user home
computer and don't have any administration issues. Or can
I simply write a new file? If so, what is the exact
location to insert it and what should it say? I can copy
a file from a friend's identical computer if you think
that's a good idea/
Click to expand...

It is the target file that has a problem, and you will not be able
to overwrite it.


Try to install the update in safe mode, and be sure to have disabled
any anti virus software.

If this doesn't work out, I would have considered reinstalling the
computer, MS04-011/KB835732 is a pretty important security update.
 
A million thanks Torgeir - the patch installed OK in Safe
mode!

I'm going to put a day aside in the next week or two to
reinstall the computer anyway - I don't like corrupted
files and the machine has seemed unstable lately.

Thanks again for your help

DaveH
 
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