MS Replies to mt Intellipoint 5.0 request - not a canned reply!!!

  • Thread starter Thread starter Charlie
  • Start date Start date
C

Charlie

Hello,

Thank you for contacting Microsoft Customer Service.

My name is Lalatendu, I am a Customer Service Representative.

I appreciate your interest in Microsoft product.

Thank you for providing your suggestion regarding replacement of stripped
features from Intellipoint 5.0. Your comments have been forwarded to our
Management Team for review. Microsoft is focused on providing high-quality
products and services for our customers. Suggestion such as yours enables us
to move another step forward to our goal.

If you have any further suggestion regarding Microsoft products and
services, please feel free to contact us.

Thank you for using Microsoft Products and Services,

Lalatendu
Microsoft Online Customers Service Representative

"Build Customer Trust And Value By Providing A Quality Experience The First
Time, Every Time".

Delighting our customers is our top priority.
"Microsoft Security Announcement: Have you installed the patch for Microsoft
Security Bulletin MS03-039? If not Microsoft strongly advises you to review
the information at the following link regarding Microsoft Security Bulletin
MS03-039
http://www.microsoft.com/security/security_bulletins/ms03-039.asp and/or to
visit Windows Update at http://windowsupdate.microsoft.com to install the
patch. Running the SCAN program from the Windows Update site will help to
insure you are current with all security patches, not just MS03-039."


-----Original Message-----
From: Charlie ([email protected])
Date: Wednesday, November 26, 2003 04:33 AM
To: (e-mail address removed) ([email protected])
Subject: Please REPLACE stripped features in Intellipoint 5.0

Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0
Please REPLACE stripped features in Intellipoint 5.0

Charlie in Mississippi


--
 
And who said they don't listen... ;)

--
Eric Chew, MVP
Microsoft Hardware Products
(Please, no direct email inquiries, please post to the newsgroups so that
others may benefit from your questions).

Need help with your Microsoft Hardware product? Check out the Microsoft
Online Support Knowledge Base at
http://support.microsoft.com/search/default.asp.
The Microsoft MVP Program does not constitute employment or contractual
obligation with Microsoft Corporation. We do this for fun! :)
 
No, it isn't... They have folks that actually read the MSWISH alias... :)

--
Eric Chew, MVP
Microsoft Hardware Products
(Please, no direct email inquiries, please post to the newsgroups so that
others may benefit from your questions).

Need help with your Microsoft Hardware product? Check out the Microsoft
Online Support Knowledge Base at
http://support.microsoft.com/search/default.asp.
The Microsoft MVP Program does not constitute employment or contractual
obligation with Microsoft Corporation. We do this for fun! :)

Yves Leclerc said:
I still say that this is a canned response!

Y.

Charlie said:
Hello,

Thank you for contacting Microsoft Customer Service.

My name is Lalatendu, I am a Customer Service Representative.

I appreciate your interest in Microsoft product.

Thank you for providing your suggestion regarding replacement of stripped
features from Intellipoint 5.0. Your comments have been forwarded to our
Management Team for review. Microsoft is focused on providing high-quality
products and services for our customers. Suggestion such as yours
Click to expand...
enables
Click to expand...
 
It isn't.

MS is aware of demand for these feaetures :-) As I've said before, I have
relayed comments in this newsgroup to the appropriate people at Microsoft,
and they are working on it :-)

Justin

Yves Leclerc said:
I still say that this is a canned response!

Y.

Charlie said:
Hello,

Thank you for contacting Microsoft Customer Service.

My name is Lalatendu, I am a Customer Service Representative.

I appreciate your interest in Microsoft product.

Thank you for providing your suggestion regarding replacement of stripped
features from Intellipoint 5.0. Your comments have been forwarded to our
Management Team for review. Microsoft is focused on providing high-quality
products and services for our customers. Suggestion such as yours
Click to expand...
enables
Click to expand...
 
That sounds like a canned response. Below, I'll show you what the template
probably looks like:
 
TY for that gem of knowledge but I think you stink!!!

--

Charlie in Mississippi
(driftin' blues player and gospel picker)
 
LOL brilliant!

I've been having a "conversation" with one of their
techies who first of all told me the features were there
and is now telling me to go back to 4.1 which means
loosing the feature of seeing when my batteries are about
to run out - pah!!

Let's just hope they're quick about putting the features
back in that made this the good product it once was!
-----Original Message-----
Hello,

Thank you for contacting Microsoft Customer Service.

My name is Lalatendu, I am a Customer Service Representative.

I appreciate your interest in Microsoft product.

Thank you for providing your suggestion regarding replacement of stripped
features from Intellipoint 5.0. Your comments have been forwarded to our
Management Team for review. Microsoft is focused on providing high-quality
products and services for our customers. Suggestion such as yours enables us
to move another step forward to our goal.

If you have any further suggestion regarding Microsoft products and
services, please feel free to contact us.

Thank you for using Microsoft Products and Services,

Lalatendu
Microsoft Online Customers Service Representative

"Build Customer Trust And Value By Providing A Quality Experience The First
Time, Every Time".

Delighting our customers is our top priority.
"Microsoft Security Announcement: Have you installed the patch for Microsoft
Security Bulletin MS03-039? If not Microsoft strongly advises you to review
the information at the following link regarding Microsoft Security Bulletin
MS03-039
http://www.microsoft.com/security/security_bulletins/ms03- 039.asp and/or to
visit Windows Update at
Click to expand...
http://windowsupdate.microsoft.com to install the
 
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