As the majority of problems with Outlook occur when any Norton product is
installed and set for Outlook integration, I would try disabling it. If
that does not work, then uninstall it and reinstall and deselect the
option
for integration with Outlook. See if that helps.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Peter Ledden asked:
| "Milly Staples [MVP - Outlook]"
| || If Detect and Repair does not help (under any Office Program Help
|| Menu) then
|| try running scanpst.exe. How big is the .pst file? Do you have any
|| other add-ins installed?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Peter Ledden asked:
||
||| For the last few weeks Outlook 2002 has presented me with this
||| dialogue box when I close Outlook, this happens if I close it
||| through File/Exit or through X close button. ' Microsoft Outlook has
||| encountered a problem and needs to close' Apart from that it works
||| perfectly. I have tried shutting down the Norton Personal Firewall
||| first but it still happens. XP Home with all updates.
||
||
|
| Have run Detect and Repair also scanpst.exe. My .pst file is 110 MB.
| I have the MS backup add-in, Lookout and Watch your Back. All these
| programmes have been installed for years with no problem. Could it be
| something to do with NIS?
