Mouse Trouble in Word

[nillaster]

I apologize if I have already posted this. The Google Groups interface
confuses me a bit.


I am using MS Word 2003 I can't use the mouse in a document to
highlight text or insert the cursor into any part of the text.

The mouse works in the Word toolbar and Word Help. It works in other
Office products like Excel and PowerPoint. The mouse also works in the
same version of Word on someone else's computer in my office.

I have a new Compaq laptop and my IT department has already attempted
to reinstall Word on my computer, with no success.

I assume that it may be a setting. Any help would be greatly
appreciated.


Thanks.

 

[Herb Tyson [MVP]]

What happens if you start Word in Safe mode? Hold down the Ctrl key while
Word is starting, click Yes to starting in Safe mode. Does the problem occur
now?

If not, then try the steps shown here to see if you can narrow down the
cause:

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

[Jacob Lyles]

No dice, but thanks for the effort.

What happens if you start Word in Safe mode? Hold down the Ctrl key while
Word is starting, click Yes to starting in Safe mode. Does the problem occur
now?

If not, then try the steps shown here to see if you can narrow down the
cause:

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm