mouse problem

  • Thread starter Thread starter Elsie
  • Start date Start date
E

Elsie

hi all, got a pc on winxp sp1 that has some mouse issues.... ran an
anti-virus scan... nothing, scanned the exchange folders, nothing...the
mouse just does not behave sometimes....
initially, i used a wireless mouse, but the same happens for a wireless
mouse.

below is the hijackthis log file, pls help to see if there is some adware or
spyware in this pc.

Logfile of HijackThis v1.97.7
Scan saved at 12:55:29 PM, on 7/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\CMD.exe
A:\hjt\HijackThis.exe

O1 - Hosts: 172.17.65.249 symix
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend
Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe
/SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE
/IMEName
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program
Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program
Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) -
http://samsnt/officescan/ClientInstall/WinNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment SetupIniCtrl Class) -
http://samsnt/officescan/clientinstall/setupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment SetupCtrl Class) -
http://samsnt/officescan/clientinstall/setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment ObjRemoveCtrl Class) -
http://samsnt/officescan/clientinstall/RemoveCtrl.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{E1C63F7D-927A-45EA-8ED5-83611F254612}:
NameServer = 165.21.83.88,172.17.65.5
 
Have your mouse drivers up to date? Try also checking if port where the
mouse is connected is working correctly (USB or Serial ports), go to Control
Panel - Mouse - Properties - Hardware tab - Device Status

Q

Elsie said:
hi all, got a pc on winxp sp1 that has some mouse issues.... ran an
anti-virus scan... nothing, scanned the exchange folders, nothing...the
mouse just does not behave sometimes....
initially, i used a wireless mouse, but the same happens for a wireless
mouse.

below is the hijackthis log file, pls help to see if there is some adware or
spyware in this pc.

Logfile of HijackThis v1.97.7
Scan saved at 12:55:29 PM, on 7/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\WINDOWS\System32\CMD.exe
A:\hjt\HijackThis.exe

O1 - Hosts: 172.17.65.249 symix
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend
Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe
/SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE
/IMEName
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program
Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program
Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) -
http://samsnt/officescan/ClientInstall/WinNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment SetupIniCtrl Class) -
http://samsnt/officescan/clientinstall/setupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment SetupCtrl Class) -
http://samsnt/officescan/clientinstall/setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition
Web-Deployment ObjRemoveCtrl Class) -
http://samsnt/officescan/clientinstall/RemoveCtrl.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{E1C63F7D-927A-45EA-8ED5-83611F254612}:
NameServer = 165.21.83.88,172.17.65.5
Click to expand...
 
Elsie don't post HiJackThis log files here. There are forums especially
for that.

Forums to Intrepret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

For your mouse problem try installing the latest driver's for the video
card and mouse.
hi all, got a pc on winxp sp1 that has some mouse issues.... ran an
anti-virus scan... nothing, scanned the exchange folders, nothing...the
mouse just does not behave sometimes....
initially, i used a wireless mouse, but the same happens for a wireless
mouse.

below is the hijackthis log file, pls help to see if there is some adware or
spyware in this pc.
Click to expand...
<snip>
 
I am puzzled.... so puzzled that I am 'talking' blindly.... cos initially, I
thought its just the mouse, with some drivers issues etc...

then came the keyboard with the 'c' disabled.... as the keyboard was too far
for me to test this key, i pulled it nearer, hit the key and it works
again.... so now i am really really puzzled....cos initially when i
stretched out to hit this key, it does not work....the user is not showing a
happy face...

anyway, I am testing a new mouse for this pc... just hope that its not some
driver or port issues....
 
hi all, now the keyboard is giving some problems... the user can't seem to
press the 'c' key.... I tested it... but when I pulled the keyboard towards
me, the 'c' key functions again....

could all these be due to the ports? these 2 are using PS/2 ports... I
checked the device manager --> keyboard as well as mouse.... both showing
'this device is working properly'....
so what could it be?
 
Please tell me how to solve the following problem:

Most of the time the mouse pointer on the screen remains frozen after Windows XP loads, which forces me to reboot the computer on and on until the mouse can move its pointer on the screen.

I have changed mouse after mouse and the problem persists.
 
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