MissingIndexInHelp&SupportCenter

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

Can anyone help?

Running XP Pro, SP1 installed, all other Windows Updates
installed.

Problem: The Help and Support Center Index has gone
missing. The Index link on the Help and Support Center
toolbar is not working properly. i get an image
placeholder icon instead of the Index. When i right-
click the placeholder icon and choose "Properties," i
find the following URL address listed:
hcp://system/panels/subpanels/Index.htm Is this the
correct address? If so, how do i get the Help and
Support Center to respond properly? In addition,
the "related topics" links do not function in the Help
and Support Center, either. i have reinstalled the Help
and Support Center via pchealth.inf, but it has not fixed
the problem.

Thanks for your time and attention. A focused reply
would be appreciated.

jim
 
This, evidently, is not an uncommon problem! I've had the exact same problem
for some time now and, so far, nobody has offered a suggestion that works.
No doubt, someone will suggest "Kellys-Korner" fixes. I've tried them and
they were a waste of time. Keep your fingers crossed and hope for the best.
 
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