Missing Program & control panel shortcuts

  • Thread starter Thread starter Steve N.
  • Start date Start date
S

Steve N.

I thought it was something I'd done to one of my Win2K pro PCs but I
noticed the same items are missing from another Win2K pro PC. I'm fairly
certain this is due to Windows patches and not service packs since one
machine is at sp4 and the other is at sp3.

What's missing is everything in Administrative Tools (it's empty) and
all the games in Accessories as well as a few other program shortcuts in
Programs menu.

I've also concurrently noticed having some problems with IE - can't
select and copy text from messages in OE and opening either IE or OE
produces the error:
"An error has occurred in this dialog.
Error: 29
Unspecified error."

Anyone have a clue which updates may have caused these problems?

Steve
 
Forgot to include - also in IE I cannot enter any text into fields, such
as entering in text for a Yahoo or Google search. The system is virus
and spyware free.

Steve
 
:
| I thought it was something I'd done to one of my Win2K pro PCs but I
| noticed the same items are missing from another Win2K pro PC. I'm fairly
| certain this is due to Windows patches and not service packs since one
| machine is at sp4 and the other is at sp3.
|
| What's missing is everything in Administrative Tools (it's empty) and

* What happens if you logon as a new user? Right-click the Task
Bar|Properties|Advanced, then check the box for "Display Administrative
Tools"


| all the games in Accessories as well as a few other program shortcuts in
| Programs menu.

* For the games/ accessories open
%windir%\inf\sysoc.inf
with NotePad and find the lines
Games=ocgen.dll,OcEntry,games.inf,HIDE,7
AccessUtil=ocgen.dll,OcEntry,accessor.inf,HIDE,7
under
; old base components
and remove HIDE from both lines, (leave the ,,) save the file, then you can
use Control Panel|Add/ Remove Programs|Add/ Remove Windows Components,
choose "Details" for "Accessories and Utilities" and install.


| I've also concurrently noticed having some problems with IE - can't
| select and copy text from messages in OE and opening either IE or OE
| produces the error:
| "An error has occurred in this dialog.
| Error: 29
| Unspecified error."

* Better to ask this one in an IE group.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.
 
Dave said:
:
| I thought it was something I'd done to one of my Win2K pro PCs but I
| noticed the same items are missing from another Win2K pro PC. I'm fairly
| certain this is due to Windows patches and not service packs since one
| machine is at sp4 and the other is at sp3.
|
| What's missing is everything in Administrative Tools (it's empty) and

* What happens if you logon as a new user? Right-click the Task
Bar|Properties|Advanced, then check the box for "Display Administrative
Tools"
Click to expand...

It's the same for any user on the system - Amdinistrative Tools "folder"
is empty. I've checked, unchecked and rechecked that box.
| all the games in Accessories as well as a few other program shortcuts in
| Programs menu.

* For the games/ accessories open
%windir%\inf\sysoc.inf
with NotePad and find the lines
Games=ocgen.dll,OcEntry,games.inf,HIDE,7
AccessUtil=ocgen.dll,OcEntry,accessor.inf,HIDE,7
under
; old base components
and remove HIDE from both lines, (leave the ,,) save the file, then you can
use Control Panel|Add/ Remove Programs|Add/ Remove Windows Components,
choose "Details" for "Accessories and Utilities" and install.
Click to expand...

Thanks, I'll try this.
| I've also concurrently noticed having some problems with IE - can't
| select and copy text from messages in OE and opening either IE or OE
| produces the error:
| "An error has occurred in this dialog.
| Error: 29
| Unspecified error."

* Better to ask this one in an IE group.
Click to expand...
Thanks, I will.

Steve
 
You'll likely need to recreate the shortcuts.

Component Services
%SystemRoot%\system32\Com\comexp.msc

Computer Management
%SystemRoot%\system32\compmgmt.msc /s

Data Sources (ODBC)
%SystemRoot%\system32\odbcad32.exe

Event Viewer
%SystemRoot%\system32\eventvwr.msc /s

Internet Services Manager
%SystemRoot%\System32\Inetsrv\iis.msc

Local Security Policy
%SystemRoot%\system32\secpol.msc /s

Performance
%SystemRoot%\system32\perfmon.msc /s

Personal Web Manager
%SystemRoot%\system32\inetsrv\pws.exe

Server Extensions Administrator
%programfiles%\Common Files\Microsoft Shared\web server
extensions\40\bin\FPMMC.MSC"

Services
%SystemRoot%\system32\services.msc /s

Telnet Server Administration
%SystemRoot%\system32\tlntadmn.exe


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
|
| It's the same for any user on the system - Amdinistrative Tools "folder"
| is empty. I've checked, unchecked and rechecked that box.
 
Thank you for the list.

Another oddball thing I just discovered on this machine is that the
contents of Add/Remove Programs shows only icons with no names and
clicking on any of them shows no information, just the change/remove button.

It's looking more and more like I may just have to nuke the OS and start
over to fix all these problems. I do have a revent backup but it is a
backup of the system WITH the problems so I fear it may restore many of
them.

Thanks again for your help Dave.

Steve
 
From the "Run" box try;
regsvr32 %windir%\system32\appwiz.cpl

regsvr32 %windir%\system32\webvw.dll
to rebuild several *.htt files

If unsuccessful try
sfc /purgecache
sfc /scannow

Or try the regedits described in;
Add/Remove Programs Tool Displays Installed Programs Incorrectly
http://support.microsoft.com/default.aspx?kbid=266668

If the problem persists, you'll likely need to perform an in-place upgrade.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| Thank you for the list.
|
| Another oddball thing I just discovered on this machine is that the
| contents of Add/Remove Programs shows only icons with no names and
| clicking on any of them shows no information, just the change/remove
button.
|
| It's looking more and more like I may just have to nuke the OS and start
| over to fix all these problems. I do have a revent backup but it is a
| backup of the system WITH the problems so I fear it may restore many of
| them.
|
| Thanks again for your help Dave.
|
| Steve
 
Already tried regsvr32 %windir%\system32\appwiz.cpl, no differnce.
Tried regsvr32 %windir%\system32\webvw.dll, same story.

I took a look at the regedits you gave link to, haven't tried any yet,
but I have attempted several time to do an in place upgrade (as I wrote
of in another thread here "Win2K Pro Repair install fails on dual boot
system") but it does not complete.

I'll keep working at it.

Thanks so much for your help again.

Steve
 
Just tried (again like I've done several times on this) to do sfc
/scannow and event viewer shows 64 files that cannot be copied due to

"The specific error code is 0x800b0100 [No signature was present in the
subject]." I'll go do a lookup on that here in a minute.

If you (or anyone else) has any other tricks to try I'd be greatful, but
since I can't get sfc or even the last-resort in place upgrade to fly I
don't really see much alternative to a complete fresh install. I'd
prefer to learn solutions though. And since the sytem DOES actually work
I'd kind of like to figure out how to get it back to "normal".

By the way, Dave, I did get all the Admin tools back thanks to your list
for the shortcuts. You're great! In fact this whole gorup is great!

Thanks for being here!

Steve
 
Depending on what SP level you're at this may apply.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;263566

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| Just tried (again like I've done several times on this) to do sfc
| /scannow and event viewer shows 64 files that cannot be copied due to
|
| "The specific error code is 0x800b0100 [No signature was present in the
| subject]." I'll go do a lookup on that here in a minute.
|
| If you (or anyone else) has any other tricks to try I'd be greatful, but
| since I can't get sfc or even the last-resort in place upgrade to fly I
| don't really see much alternative to a complete fresh install. I'd
| prefer to learn solutions though. And since the sytem DOES actually work
| I'd kind of like to figure out how to get it back to "normal".
|
| By the way, Dave, I did get all the Admin tools back thanks to your list
| for the shortcuts. You're great! In fact this whole gorup is great!
|
| Thanks for being here!
|
| Steve
 
This machine is at sp4 but was having the same sfc problem was happening
at sp2 and sp3 so I guess it doesn't apply.

Thanks again Dave,
Steve
 
I finally got nearly everything fixed. I made Administrator Owner of
everything on C: drive, ran recovery console chkdsk /r (only a few minor
errors) and then the repair install finished. But then it BSoD on me
(even in Safe Mode) so I did the repair install again, which succeeded.
Then IE would not run so I reinstalled IE. All the Add/Remove items are
showing up now and no errors using IE/OE, still have a few missing
program menu shortcuts but I can fix that.

Thanks,
steve
 
Glad to hear it!

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| I finally got nearly everything fixed. I made Administrator Owner of
| everything on C: drive, ran recovery console chkdsk /r (only a few minor
| errors) and then the repair install finished. But then it BSoD on me
| (even in Safe Mode) so I did the repair install again, which succeeded.
| Then IE would not run so I reinstalled IE. All the Add/Remove items are
| showing up now and no errors using IE/OE, still have a few missing
| program menu shortcuts but I can fix that.
|
| Thanks,
| steve
 
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