missing file

  • Thread starter Thread starter dgates
  • Start date Start date
D

dgates

I was upgrading from windows 98 to xp upgrade and my
computer went to a black screen. It was almost finished
with the pre-installation phase when this happened. It
says that windows cannot boot because of a missing file or
corrupt file: WINDOWS\inf\biosinfo.info

Can anyone help. I do not have the 98 disk
 
dgates said:
I was upgrading from windows 98 to xp upgrade and my
computer went to a black screen. It was almost finished
with the pre-installation phase when this happened. It
says that windows cannot boot because of a missing file or
corrupt file: WINDOWS\inf\biosinfo.info

Can anyone help. I do not have the 98 disk
Click to expand...

There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. Be sure all peripherals
(printers, scanners, cameras) are disconnected and any BIOS-level
antivirus is disabled. If you are already doing a clean install and the
installation is failing, you probably have bad hardware. Start with a
RAM test - I like Memtest86 from www.memtest86.com - and let the test
run for an extended time, like overnight (unless you get errors
immediately). If the RAM is good, then run a hard drive diagnostic
utility, which you can get from the drive mftr.'s website.

Malke
 
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