Missing file

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Colin

Running Norton I have a message

"C:\Program Files\Common
Files\InstallShield\Professional\RunTime\0700\Intel32
\DotNetInstaller.exe" cannot access a necessary
file, "mscoree.dll."

1)How does this fault manifest itself - is it something I
should be concerned about?
2) If so how do I fix it please?

I am no technician!

Many thanks
 
The phrase 'running Norton' can mean many things.... I will assume you mean
that when you run Norton Utilities' WinDoctor....

As it searches your registry, it often finds references in lines of code
that refer to other files on your system, and it checks the validity of
those links by seeing if the file referred to is where it is said to be --
These files may no longer be there (due, say to uninstalling, deleting,
moving the files, etc.) WinDoctor alerts you in these cases, because it
thinks you ought to know that something on your machine refers to data it
cannot find on your machine (it only knows what it's been told)....

This DOES NOT necessarily mean that anything is wrong with your computer....
It (most likely) means that the software to which the WinDoctor notice
refers, was not very thorough about removing itself when you uninstalled it,
or deleted it. WinDoctor is just pointing that out.

It will try to find similar files to suggest as a replacement - in a
puppy-like attempt to help you "solve" the "problem", but it usually misses
on these guesses. That is why you should always choose to Resolve the
problem yourself.... rather than having it auto-fix. (For example, if it
finds reference to an old Readme.txt file, it may simply change the link to
one of the countless OTHER readme.txt files that reside in dozens of folders
across your hard drive(s).... it is only trying to make the link point to a
valid readme file....) See?


Have you installed or uninstalled anything regarding Intel recently? A
driver perhaps? An upgrade of software? This type of thing can occur
then... It probably means little more than what I mentioned, and can be
safely deleted.

Any reference to a file that is not there, or not in the location the
reference points to, will generate this type of notice from WinDoctor. You
can stress yourself out over stuff like this, if you're not careful, even
though they're no big deal.

Please post back if this does not help.

Good luck,
-Lawrence in Seattle
 
Thank you for taking the trouble to respond. Yes,
Norton's utilities WinDoctor was the tool used. The only
installations recently have been Microsoft Windows
updates and SonyEriccson P800 linking software. Nothing
appears wrong except the message so perhaps its best I
stop worrying and get on with my amateur computing. Many
thanks for the advice - happy problem solving.

Colin
 
My pleasure.

I use WinDoctor, too. I am often both impressed and annoyed at how
'helpful' it is about things like that. It really does do a great job. But
it often reveals weaknesses in other programs' install/uninstall routines.
That is good, but it's notifications can be alarming.

It is probably safe to delete the defunct link. If you really want to,
before you delete it, try doing a search on the mscoree.dll file... just to
see if it's even on your machine. If not, then you certainly do not need it
to be listed in your registry - and causing you grief when WinDoc finds it.

Regards,
-Lawrence in Seattle
 
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