Mis-Installation of Printer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello all. Wondering if anybody else is having this problem and knows how to
fix this... I'm trying to install a printer, and I'm following the
instructions perfectly. However, when I come to the installation of the
software the installation starts and then exits suddenly with no error
message. I downloaded the software installer from the website (HP), but still
the same error occured, which leads me to believe that it's not the software,
but Windows. Anybody else have this problem or know of anything that could
work? Any help would be greatly appreciated.

- Mikey
 
Generally HP units require that the sofwtare be installed prior to connecting
the printer. If you are following the instructions perfectly, then you may
already be aware of this for your particular HP Model.

If you are doing 100% as per the instructions, then you have free support
available [telephone helpdesk] from HP. Call the local number listed in the
user manual.

Let them talk you through this. It will be quicker and better than looking
at 'generic' commnets from the Newsgroup.
 
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