Malke said:
Since we really don't know what your employee did and since you don't
have a high level of computer skills (and that's not an insult - we all
have our areas of expertise), I would suggest you have the professional
come in and set you up correctly. You certainly can return the machine
to factory condition (and that would be my suggestion if you don't get
a pro), but since you don't know how to set it up correctly that isn't
your best choice.
Since this is obviously a business, spend the money on a good
professional to come in and set up the computer correctly and look over
your business' network, security, backup strategy, etc. This will save
you lots of money in the long run and can help prevent a computing
disaster. For instance, do you even have a disaster plan? Are you doing
backups and taking the backups off-site? Etc. I don't mean for you to
answer those questions now, just that these are the sort of things a
pro will do for you along with getting this one workstation set up
properly.
Good luck,
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
Again, Thank you for your response and your excellent insight on creating a
"disaster plan". Excellent post, and yes, I have a "plan" ... I "BUS" my
critical data...
"B"ackup ... daily or more often
"U"pload ... Get the data off my physical premises at least weekly
"S"ecure ... I confirm security on all of my computers & storage areas
As I mentioned, I will try again later on the slow shutdown site. Time is a
luxury I have little of and I didn't want to read all of the material on that
site at that time. I took the time to read it now, and have found several
things extreamly helpful ...
Since this computer is used by my (trusted ex-marine ... future son in law)
employee and not me, I had to do a lot of investigation to find out what was
slowing it down.
1) I strongly feel how it was set up was not the best on how this computer
is used. YES, I will call a professional to investigate this further.
2) Itunes was installed on the computer. This was mentioned on the site you
provided. Following the instructions you guided me to has helped.
3) Although I don't know if the CD-ROM drive is a Samsung 24x or not, with
leaving a CD-ROM in the drive as suggested, this seems to help.
4) So far, since I have fixed several problems that I had fixed with your
help, I have not had the shut-down problem. I have set a RESTORE POINT to go
back to as a point of origin that I don't think there is a problem. If the
shut-down problem comes back, I will RESTORE it back to this point and try to
re-create the problem so I know what programs I must restrict using on this
computer.
Thanks!!! Have a GREAT Thanksgiving and a Happy Holliday Season!
Paul
Owner: Tile Work by Paul