minimum polling interval

  • Thread starter Thread starter pittspeed
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pittspeed

well my clients are hanging in the outbox and with new mail... the users are
starting to complain to me and i dont' know what could of changed to start
this problem... question is... why shouldn't i drop polling interval below
60 seconds? too much activity?

i would like to resolve the issue with mail hanging, just a week ago
everything was fine and nothing has changed... i don't know where this
latency came from :(

thanks for the help!
 
anyone?!@?!?!


pittspeed said:
well my clients are hanging in the outbox and with new mail... the users are
starting to complain to me and i dont' know what could of changed to start
this problem... question is... why shouldn't i drop polling interval below
60 seconds? too much activity?

i would like to resolve the issue with mail hanging, just a week ago
everything was fine and nothing has changed... i don't know where this
latency came from :(

thanks for the help!
Click to expand...
 
The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something - probably the Windows Internet Connection
Firewall. You can set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.


--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
 
i know this, but the polling interval is set to 60 seconds out of the box
and i want to set a smaller polling interval so that if a user has an issue
it can be set to poll and get new mail every 15 seconds or so???
 
I don't know for certain, but I think that a 15 second polling interval
would be a bit of overkill... As to mail sitting in the outbox, it's really
just a display issue - the message has been sent, but the display doesn't
get updated until the poll occurs.
 
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