Jim in Jersey said:
My PC's power supply crashed, so I bought another, obviously with Vista
running. I have the hard drive installed as a slave in the chassis. But
when
I try to run Outlook, it says I must reinstall. I don't have the that
Malke and others have already clarified that this is a public newsgroup, not
a Microsoft outfit; and you're talking to a bunch of users who are, in
varying degreees, also wrestling with problems using Vista. We co-operate
and help each other out. That's how the forum works (reasonably well,
mostly).
If you want to report a bug, or send any feedback about Vista, you can do it
here:
http://feedback.windowsvista.micros...kurl=http://support.microsoft.com/gp/cp_vista
As noted on that page, Microsoft don't guarantee to provide individual
replies. But your feedback has a better chance of reaching the Product Group
in Microsoft that a post here.
As a comment: there's nothing Microsoft would love more than closer
integration between Windows and Office; so that they were sold as single
product for example; or that the "Easy Transfer" feature transferred both
data, *and* existing Office applications to a new system. That would make a
lot of money for Microsoft; and probably be convenient for users, too.
However ... Microsoft is in a tightly controlled straightjacket, as a result
of anti-trust investigation by the US Government since 1990. This
investigation lead to the action started in 1998 and settled in 2004. On eof
the efects of that anti-trust action is that Microsoft has to keep a strict
firewall betwem Microsoft products which are operating systems (such as
Windows) and Microsoft products which are user applications (such as
Office). If Microaoft provided some way to transfer the Outlook program to a
new installation, they would need to provide the same facility (or at least
a tested and supported API for 3rd party vendors) to also transfer Lotus
Notes, Novell Groupwise, AOL, Pegasus, Netscape, Eudora, and any other email
product out there.
So from the end user's poin tof view, we think "Sheesh - Windows is
Microsoft and Outlook is Microsoft, why can't Microsoft get its act
together?". Microsoft makes many mistakes and sometimes does stupid things,
but they aren't *that* stupid. Program managers at Microsoft know exactly
your use scenario, and would love to develop a solution. But it's a legal
minefield, where the cost of the poroject would carry not only developer
time, etc like any normal project; but a $20 billion kitty to cover the
legal fees (even if hey didn't get prosecuted, they'd need an army of
lawyers laying out preparatory defences)
(Note, I am making no claims about the rights and wrongs of the anti-trust
case. I'm just recording it, as a fact of life, to explain Microsoft's
situation).
software anymore. When I boot from the slave, I get my XP running, and I
can
use outlook, but the NIC hardware is not recognized and it won't find the
internet.
That is pretty easy to fix. Your old XP installation doesn't know anything
about your new hardware. Fortunately it is booting okay. As Malke suggested,
now you just need the right XP network card drivers for your hardware, and
you should be online.
Moving forward, you also need to obtain a copy of Outlook and install it
onto your new Vista installation. Then you can read your PST file. If you
got Office media with your old PC, you're in luck; just run it on the new
PC. If your old PC came with Outlook installed, but no Outlook CD-ROM, then
it's a bit tricky, I agreee.
You'd probably got the message now, but you're talking to a bunch of
volunteers who are just "hanging out" in our spare time. If you need
guaranteed response times for support issues, you need to get a support
agreement with Microsoft. If you are a large company, you can negotiate a
Premier Agreement, which does carry hard guaranteed responses, 24x7, onsite
support, etc. You can get that level of support but you do need to pay for
it (FWIW, Microsoft is cheaper than IBM GS support).
Hope this helps,
