Microsoft word in Windows XP

  • Thread starter Thread starter Guest
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Guest

I keep getting an error message that says Microsoft word has encountered a problem & needs to close. We are sorry for inconvenience, etc.....I have tried to contact both Microsoft & Dell about this but each refers me back to the other! My Grandson thought he had it fgixed when he did a Repair, but, after just writing a three page letter when I went to print it out, same message again! How can I fix this? I am so disgusted with both Dell & Microsoft. I have only had this computer since the end of December. In all the years I had a Gateway & Windows 98 I never had this problem or so many error messages!
 
This kind of problem may be caused because the normal.dot template file
has become corrupted or something. Search for it, and rename it to
normal.old, then restart Word.

If this doesn't work, check out info at
http://word.mvps.org/FAQs/index.htm, and see Microsoft's Knowledge Base.

Hope this is useful to you. Let us know.

rms
 
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