Microsoft Outlook will Not Start

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have window XP Home edition and down loaded Microsoft Office XP Profesional
with front page. I trred opening Microsoft Outlook and it gave me this
message: "Can't start Microsoft Outllook, the .dll file fot the information
service could not be found. MAPI was unable to load the information service
PSTRX.DLL. Be sure the service is correctly installed and configured. I
need to know how to get outlook to work. I had Windows Me and Outlook before
I upgrade to Windows XP. I lost outlook and all my contact and need to get
everything back. How do I get it to work first and then get all my contacts
back.
 
CL said:
I have window XP Home edition and down loaded Microsoft Office XP
Profesional with front page. I trred opening Microsoft Outlook and
it gave me this message: "Can't start Microsoft Outllook, the .dll
file fot the information service could not be found. MAPI was unable
to load the information service PSTRX.DLL. Be sure the service is
correctly installed and configured. I need to know how to get
outlook to work. I had Windows Me and Outlook before I upgrade to
Windows XP. I lost outlook and all my contact and need to get
everything back. How do I get it to work first and then get all my
contacts back.
Click to expand...

Downloaded? So from what web site did you get this supposedly legal
copy of MS Office as a download? Even the trial version only comes as
an orderable CD.

Microsoft has a huge knowledgebase with lots of articles regarding
information, fixes, and problems with their products. Do a search
there, as in:

- Visit http://support.microsoft.com/.
- Advanced search.
- Pick your product (Outlook 2002).
- Search on "pstprx".
- Voila!
 
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