Microsoft Outlook will not open.

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Guest

Running XP-Home 2002 and Office 2002. Was using Outlook Express. Changed
to M/S Outlook so I could back up email. Worked well for a while and now
'not responding' when I try to open. Have rebooted several times. Got msg
Outlook shut down and will reopen in Safe Mode but it doesn't.

Am back using Outlook Express. How do I fix Outlook to get it to open?
 
Manfrum said:
Running XP-Home 2002 and Office 2002. Was using Outlook Express.
Changed to M/S Outlook so I could back up email. Worked well for a
while and now 'not responding' when I try to open. Have rebooted
several times. Got msg Outlook shut down and will reopen in Safe
Mode but it doesn't.
Click to expand...

The first thing to try is deleting or renaming
%AppData%\Microsoft\Outlook\outcmd.dat.
 
Brian Tillman said:
The first thing to try is deleting or renaming
%AppData%\Microsoft\Outlook\outcmd.dat.
Click to expand...
I had been closing Outlook after a few minutes of waiting. Finally, I let
it run and after 8-10 minutes, Outlook finally opened. But, it sometimes
locks up when I check "Send & Receive". After several minutes it will
open. I can't find %AppData%\Microsoft\Outlook\outcmd.dat on my computer.
HELP!
 
Manfrum said:
I can't find
%AppData%\Microsoft\Outlook\outcmd.dat on my computer.
Click to expand...

Click Start>Run and enter

%AppData%\Microsoft\Outlook

in the Open field and click OK. %AppData% (i.e.,
C:\Documents and Settings\Username\Application Data) is a hidden folder.
 
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