Microsoft Outlook Profiles

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I am using the Classic View of the Control Panel on XP Home. When I click on
"mail" to set the Microsoft Outlook Profiles instead of getting the window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to set up
profiles, I get a window showing "Internet Accounts" which shows the mail
servers. How do I correct this so I can get the proper window to come up so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
 
Post noted. No answer is possible. You failed to share with us your Outlook
version. If it an outdated version like Outlook 2000, include your mail
support mode as well.
 
Yes, I am using Outlook 2000 on my PocketPC Device and this is what is on my
PC. As for the "mail support mode, I don't know what this is. Could you
explain this to me? Thank you.

Russ Valentine said:
Post noted. No answer is possible. You failed to share with us your Outlook
version. If it an outdated version like Outlook 2000, include your mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
Thom said:
I am using the Classic View of the Control Panel on XP Home. When I click
on
"mail" to set the Microsoft Outlook Profiles instead of getting the window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to set up
profiles, I get a window showing "Internet Accounts" which shows the mail
servers. How do I correct this so I can get the proper window to come up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
 
Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Thom said:
Yes, I am using Outlook 2000 on my PocketPC Device and this is what is on
my
PC. As for the "mail support mode, I don't know what this is. Could you
explain this to me? Thank you.

Russ Valentine said:
Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
Thom said:
I am using the Classic View of the Control Panel on XP Home. When I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to set
up
profiles, I get a window showing "Internet Accounts" which shows the
mail
servers. How do I correct this so I can get the proper window to come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
When I go to Help>about Microsoft>the second line reads "Internet Mail
Only." Sorry it took so long to answer but I could not get online yesterday.
I appreciate any assistance you can give me. Thank you

Russ Valentine said:
Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Thom said:
Yes, I am using Outlook 2000 on my PocketPC Device and this is what is on
my
PC. As for the "mail support mode, I don't know what this is. Could you
explain this to me? Thank you.

Russ Valentine said:
Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home. When I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to set
up
profiles, I get a window showing "Internet Accounts" which shows the
mail
servers. How do I correct this so I can get the proper window to come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can figure
out an alternative, or you can always switch to the full version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Thom said:
When I go to Help>about Microsoft>the second line reads "Internet Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

Russ Valentine said:
Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Thom said:
Yes, I am using Outlook 2000 on my PocketPC Device and this is what is
on
my
PC. As for the "mail support mode, I don't know what this is. Could you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home. When I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to
set
up
profiles, I get a window showing "Internet Accounts" which shows the
mail
servers. How do I correct this so I can get the proper window to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Russ,
I am currently using Outlook 2000 and syncing it with my Dell Axim X5. I
purchased a new Dell Axim X50v, which has a
disk with Outlook 2002. I want to set up 2 different profiles so that my
wife can use one device for her appointments and contacts and I want to use
the other device for my appointments and contacts. If I upgrade to Outlook
2002 will this delete the information I have stored in calendar and contats
in Outlook 2000? Again, thank you for your help.

Russ Valentine said:
IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can figure
out an alternative, or you can always switch to the full version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Thom said:
When I go to Help>about Microsoft>the second line reads "Internet Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

Russ Valentine said:
Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Yes, I am using Outlook 2000 on my PocketPC Device and this is what is
on
my
PC. As for the "mail support mode, I don't know what this is. Could you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home. When I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to
set
up
profiles, I get a window showing "Internet Accounts" which shows the
mail
servers. How do I correct this so I can get the proper window to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Upgrading Outlook versions will never delete data. If you do an in place
upgrade from IMO, you will need to migrate your data correctly and create a
new profile. Upgrades from IMO are buggy because they retain links to your
old IMO profile that should not be retained. Creating a new profile and
migrating your data correctly will solve the problems. Use these
instructions to migrate your data file as they apply to Outlook 2002 as well
as Outlook 2003:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Also, be aware that if you upgrade only Outlook without the rest of your
Office Suite, you will lose all integration with Word.
--
Russ Valentine
[MVP-Outlook]
Thom said:
Russ,
I am currently using Outlook 2000 and syncing it with my Dell Axim X5. I
purchased a new Dell Axim X50v, which has a
disk with Outlook 2002. I want to set up 2 different profiles so that my
wife can use one device for her appointments and contacts and I want to
use
the other device for my appointments and contacts. If I upgrade to Outlook
2002 will this delete the information I have stored in calendar and
contats
in Outlook 2000? Again, thank you for your help.

Russ Valentine said:
IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can figure
out an alternative, or you can always switch to the full version of
Outlook.
--
Russ Valentine
[MVP-Outlook]
Thom said:
When I go to Help>about Microsoft>the second line reads "Internet Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

:

Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Yes, I am using Outlook 2000 on my PocketPC Device and this is what
is
on
my
PC. As for the "mail support mode, I don't know what this is. Could
you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home. When
I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting
the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to
set
up
profiles, I get a window showing "Internet Accounts" which shows
the
mail
servers. How do I correct this so I can get the proper window to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Russ,
Is there a support sheet that explains how to back up Outlook 2000 data
files, one similar to the previous link you sent me? Thank you

Russ Valentine said:
Upgrading Outlook versions will never delete data. If you do an in place
upgrade from IMO, you will need to migrate your data correctly and create a
new profile. Upgrades from IMO are buggy because they retain links to your
old IMO profile that should not be retained. Creating a new profile and
migrating your data correctly will solve the problems. Use these
instructions to migrate your data file as they apply to Outlook 2002 as well
as Outlook 2003:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Also, be aware that if you upgrade only Outlook without the rest of your
Office Suite, you will lose all integration with Word.
--
Russ Valentine
[MVP-Outlook]
Thom said:
Russ,
I am currently using Outlook 2000 and syncing it with my Dell Axim X5. I
purchased a new Dell Axim X50v, which has a
disk with Outlook 2002. I want to set up 2 different profiles so that my
wife can use one device for her appointments and contacts and I want to
use
the other device for my appointments and contacts. If I upgrade to Outlook
2002 will this delete the information I have stored in calendar and
contats
in Outlook 2000? Again, thank you for your help.

Russ Valentine said:
IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can figure
out an alternative, or you can always switch to the full version of
Outlook.
--
Russ Valentine
[MVP-Outlook]

When I go to Help>about Microsoft>the second line reads "Internet Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

:

Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Yes, I am using Outlook 2000 on my PocketPC Device and this is what
is
on
my
PC. As for the "mail support mode, I don't know what this is. Could
you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us your
Outlook
version. If it an outdated version like Outlook 2000, include your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home. When
I
click
on
"mail" to set the Microsoft Outlook Profiles instead of getting
the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me to
set
up
profiles, I get a window showing "Internet Accounts" which shows
the
mail
servers. How do I correct this so I can get the proper window to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
It's pretty simple. Close Outlook. Copy the PST file to a safe location.
Take a look at these pages for more info on Outlook data backup:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm

--
Russ Valentine
[MVP-Outlook]
Thom said:
Russ,
Is there a support sheet that explains how to back up Outlook 2000 data
files, one similar to the previous link you sent me? Thank you

Russ Valentine said:
Upgrading Outlook versions will never delete data. If you do an in place
upgrade from IMO, you will need to migrate your data correctly and create
a
new profile. Upgrades from IMO are buggy because they retain links to
your
old IMO profile that should not be retained. Creating a new profile and
migrating your data correctly will solve the problems. Use these
instructions to migrate your data file as they apply to Outlook 2002 as
well
as Outlook 2003:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Also, be aware that if you upgrade only Outlook without the rest of your
Office Suite, you will lose all integration with Word.
--
Russ Valentine
[MVP-Outlook]
Thom said:
Russ,
I am currently using Outlook 2000 and syncing it with my Dell Axim X5.
I
purchased a new Dell Axim X50v, which has a
disk with Outlook 2002. I want to set up 2 different profiles so that
my
wife can use one device for her appointments and contacts and I want to
use
the other device for my appointments and contacts. If I upgrade to
Outlook
2002 will this delete the information I have stored in calendar and
contats
in Outlook 2000? Again, thank you for your help.

:

IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can
figure
out an alternative, or you can always switch to the full version of
Outlook.
--
Russ Valentine
[MVP-Outlook]

When I go to Help>about Microsoft>the second line reads "Internet
Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

:

Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Yes, I am using Outlook 2000 on my PocketPC Device and this is
what
is
on
my
PC. As for the "mail support mode, I don't know what this is.
Could
you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us
your
Outlook
version. If it an outdated version like Outlook 2000, include
your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home.
When
I
click
on
"mail" to set the Microsoft Outlook Profiles instead of
getting
the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me
to
set
up
profiles, I get a window showing "Internet Accounts" which
shows
the
mail
servers. How do I correct this so I can get the proper window
to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
Russ,
Thank you for all your help. Hopefully wtih the information you have sent me
I will be able to figure out what the problem is and be able to correct it.
If not, I will message you again. Thanks for all the time you spent assisting
me.
Thom

Russ Valentine said:
It's pretty simple. Close Outlook. Copy the PST file to a safe location.
Take a look at these pages for more info on Outlook data backup:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm

--
Russ Valentine
[MVP-Outlook]
Thom said:
Russ,
Is there a support sheet that explains how to back up Outlook 2000 data
files, one similar to the previous link you sent me? Thank you

Russ Valentine said:
Upgrading Outlook versions will never delete data. If you do an in place
upgrade from IMO, you will need to migrate your data correctly and create
a
new profile. Upgrades from IMO are buggy because they retain links to
your
old IMO profile that should not be retained. Creating a new profile and
migrating your data correctly will solve the problems. Use these
instructions to migrate your data file as they apply to Outlook 2002 as
well
as Outlook 2003:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Also, be aware that if you upgrade only Outlook without the rest of your
Office Suite, you will lose all integration with Word.
--
Russ Valentine
[MVP-Outlook]
Russ,
I am currently using Outlook 2000 and syncing it with my Dell Axim X5.
I
purchased a new Dell Axim X50v, which has a
disk with Outlook 2002. I want to set up 2 different profiles so that
my
wife can use one device for her appointments and contacts and I want to
use
the other device for my appointments and contacts. If I upgrade to
Outlook
2002 will this delete the information I have stored in calendar and
contats
in Outlook 2000? Again, thank you for your help.

:

IMO does not use profiles, so that's why you have no such option.
If you can explain what it is you need to do with Profiles, we can
figure
out an alternative, or you can always switch to the full version of
Outlook.
--
Russ Valentine
[MVP-Outlook]

When I go to Help>about Microsoft>the second line reads "Internet
Mail
Only." Sorry it took so long to answer but I could not get online
yesterday.
I appreciate any assistance you can give me. Thank you

:

Look at Line 2 of Help | About in Outlook.
What does it say?
--
Russ Valentine
[MVP-Outlook]
Yes, I am using Outlook 2000 on my PocketPC Device and this is
what
is
on
my
PC. As for the "mail support mode, I don't know what this is.
Could
you
explain this to me? Thank you.

:

Post noted. No answer is possible. You failed to share with us
your
Outlook
version. If it an outdated version like Outlook 2000, include
your
mail
support mode as well.
--
Russ Valentine
[MVP-Outlook]
I am using the Classic View of the Control Panel on XP Home.
When
I
click
on
"mail" to set the Microsoft Outlook Profiles instead of
getting
the
window
"Mail Set-up-Microsoft Outlook Internet", which would allow me
to
set
up
profiles, I get a window showing "Internet Accounts" which
shows
the
mail
servers. How do I correct this so I can get the proper window
to
come
up
so I
can set up my profiles?
I hope someone out there can help me correct this. Thanks
Click to expand...
Click to expand...
Click to expand...
 
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