Microsoft office won't accept my legal key number

  • Thread starter Thread starter Lesley-Anne
  • Start date Start date
L

Lesley-Anne

Despite having purchased a legal key number for Microsoft Office Basic 2007,
when I come to load the Microsoft Office Outlook, it won't load. I have
downloaded it from the internet but still the key is not being accepted.
 
If you had Office Basic installed, presumably a trial, and you purchased the
key from maybe Digital River did you not also get a download installation
File?
If so you have to uninstall the trial & reboot prior to installing the paid
version
 
Lesley-Anne said:
Despite having purchased a legal key number for Microsoft Office Basic 2007,
when I come to load the Microsoft Office Outlook, it won't load. I have
downloaded it from the internet but still the key is not being accepted.
Click to expand...

You purchased just a key. And WHERE was that from?

You downloaded "it" (which could be the key or the software). From
WHERE did you download "it"?

So why did you just buy a key considering that the legal software would
have included one?
 
Office Basic is an OEM only suite and not available for purchase except with
a new computer.

From the Microsoft Office site:

Office Basic 2007
Available pre-installed for home and small businesses users with the
purchase of a new PCs.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Lesley-Anne asked:

| Despite having purchased a legal key number for Microsoft Office
| Basic 2007, when I come to load the Microsoft Office Outlook, it
| won't load. I have downloaded it from the internet but still the key
| is not being accepted.
 
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