Microphone problem on Vista

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I'm running Vista ultimate and I can't get my Logitech mic to work....worked
fine on XP.

Suggestions?
 
Phantom143 said:
I'm running Vista ultimate and I can't get my Logitech mic to work....worked
fine on XP.

Suggestions?

Check on the Logitech web site to see if there are Vista drivers for
your mic.

Alias
 
Check the recording options in the sound window (control panel>sound>click
recording tab) I had a similar problem and found that there were two
microphone options, one for the AC97 audio control and one for the logitec.
The AC97 one was enabled by default Make sure that the USB audio device has
a green tick by it. If it doesn't then the AC97 microphone jacks are being
used.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
And if John's advice doesn't solve your problem, you might be one of a
growing number of Vista users with a no/low-volume microphone problem
issue that is variously blamed on Vista, sound drivers, and/or apps, but
which still remains essentially unresolved. (I built myself a
brand-new system on which I installed Skype, but I have a terrible
problem with the microphone. If I run XP on the same system, my
microphone with Skype is fine.) The largest gathering of posters I've
found discussing this problem can be visited at:

http://forums.creative.com/creative...message.id=4300&view=by_date_ascending&page=1

Or TinyURL: http://preview.tinyurl.com/2tslrt
 
On Sat, 17 Mar 2007 09:05:17 -0700, "Daze N. Knights"
And if John's advice doesn't solve your problem, you might be one of a
growing number of Vista users with a no/low-volume microphone problem
issue that is variously blamed on Vista, sound drivers, and/or apps, but
which still remains essentially unresolved. (I built myself a
brand-new system on which I installed Skype, but I have a terrible
problem with the microphone. If I run XP on the same system, my
microphone with Skype is fine.)

This is a known issue with Skype, and as Skype loads with Windows and
stays resident, it can present as a generic microphone issue.

Skype 3.0x introductes a new AGC (Automatic Gain Control) feature so
that you don't have to set your mic level.

But in Vista, this is buggy; it slams the mic level dowhn to zero, so
that it seems as if the mic doesn't work.

Skype 3.1x is said to fix this for Vista, but this is still in beta.

The fix is to edit a pair of Skype's XML files, in order to disable
the new AGC "feature". Then it works fine in Vista.

The trouble is, the XML files you need to edit don't exist when Skype
is installed, until the user creates (or re-uses an existing) Skype
user account - so it can't be pre-fixed before shipping the PC.

Google( Skype Vista AGC )... e.g.:

http://forum.skype.com/lofiversion/index.php/t78536.html

Other references...

http://forum.skype.com/index.php?act=announce&f=2&id=25

The fix:

http://cconnor.com/?p=43

<editpaste>

Close Skype if its open.

Open C:\Documents and Settings\%USERNAME%\Application Data\
Skype\YOURSKYPEACCOUNT\Config.xml, with your text editor

Find and edit the existing AGC element and change the 1 to a 0.

Add a new AGC element as a child to the Call element; again it
should have a value of 0.

Save and close Config.xml

Open C:\Documents and Settings%USERNAME%\Application
Data\Skype\Shared.xml, and add another AGC element as a
child to VoiceEng element; again ensure that it has a value of 0.

Restart Skype, and test using the echo123 service.

</editpaste>

Those instructions are XP-specific; in Viista, all the paths have
changed, so the same XML files will be somewhere down the C:\Users\...
yellow brick road - possibly in the "Roaming" sub of AppData.



--------------- ---- --- -- - - - -
Saws are too hard to use.
Be easier to use!
 
cquirke:

I had tried the Skype 3.1x beta, but still had microphone volume level
problems even worse that with 3.0x, so I returned to 3.0x.

Having read your post regarding the "known issue with Skype," I made the
suggested changes to the two XML files. At first, the results appeared
excellent, but quickly deteriorated after rebooting and repeated
testing. Using the echo123 testing service, the playback volume of my
voice was initially excellent. After rebooting, it was barely audible,
even though the microphone volume level sliders remained firmly set at
maximum. With further tests, the volume level sliders began
automatically adjusting themselves to zero, as they had before making
the changes to the XML files.

I am wondering, though, if I made the XML file changes correctly. Where
the config.xml file originally read

<General>
<AEC>1</AEC>
<AGC>1</AGC>

I changed it to

<General>
<AEC>1</AEC>
<AGC>0</AGC>0

And where the shared.xml file originally read

<VoiceEng>
<AGC>0</AGC>


I changed it to

<VoiceEng>
<AGC>0</AGC>0

After testing, I rechecked these files and found that the "0" that I had
added after the second AGC> in each file had disappeared. Perhaps I am
misunderstanding what Chris (at http://cconnor.com/?p=43 ) means when he
says to "Add a new AGC element as a child to the Call element; again it
should have a value of 0" in each of the two XML files? Can you help me
with this, perhaps?

Daze

====================
 
Opps. Now I see that in the config.xml file, one is supposed to "add a
new AGC element as a child to the *Call* element," and I had failed to
notice the mention of "Call." There are, however, at least a couple of
"Call"s, and I can't figure out just where the called-for changes should
be made. So apparently I haven't managed to do this correctly and I
still don't know if it would work for me if I understood exactly what
changes to make and where to make them . . .

-------------
 
Personally, although I'd like to discover that this no/low-volume
microphone issue is strictly due to bugs in Skype, I don't believe that
to be the case. If it was, I fail to understand why (with Skype
completely shut down), I have exactly the same no/low-volume microphone
problem when using the Sound Recorder found in Vista's Accessories
folder. When I attempt to create a sound file using the Sound Recorder,
I can't hear my voice due to the no/low-volume microphone level problem
that I also experience with Skype. Are *you* able to create audible
sound files of your voice using Vista's Sound Recorder?

Daze

---------------------------------
 
cquirke:
Hi!

I had tried the Skype 3.1x beta, but still had microphone volume level
problems even worse that with 3.0x, so I returned to 3.0x.

Ah thanks; I was too scared to try the beta right now ;-)
Having read your post regarding the "known issue with Skype," I made the
suggested changes to the two XML files. At first, the results appeared
excellent, but quickly deteriorated after rebooting and repeated
testing. Using the echo123 testing service, the playback volume of my
voice was initially excellent. After rebooting, it was barely audible,
even though the microphone volume level sliders remained firmly set at
maximum. With further tests, the volume level sliders began
automatically adjusting themselves to zero, as they had before making
the changes to the XML files.
Eww...

I am wondering, though, if I made the XML file changes correctly. Where
the config.xml file originally read

<General>
<AEC>1</AEC>
<AGC>1</AGC>

I changed it to

<General>
<AEC>1</AEC>
<AGC>0</AGC>0

Is there really a 0 after the trailling > at the end of that line?
There shouldn't be...
And where the shared.xml file originally read

<VoiceEng>
<AGC>0</AGC>


I changed it to

<VoiceEng>
<AGC>0</AGC>0

Ah no; that can stay as <AGC>0</AGC>

XML syntax is like HTML, in that it uses the <sometag>blah
blah</sometag> syntax. It does not like ; comments as you'd use in
(say) an .INI or an .INF file; XML comments are so ugly, you'd
generally prefer not to use them.

Usually, there's the <AGC>1</AGC> to change to 0 in the first file you
discussed, but no <AGC></AGC> in the second, so you'd have to add one
(and thus smell where it has to be added).

Try again with the trailing 0's removed?
After testing, I rechecked these files and found that the "0" that I had
added after the second AGC> in each file had disappeared. Perhaps I am
misunderstanding what Chris (at http://cconnor.com/?p=43 ) means when he
says to "Add a new AGC element as a child to the Call element; again it
should have a value of 0" in each of the two XML files? Can you help me
with this, perhaps?

Syntactically, the value goes between the opening <tag> and the
closing </tag>; it's not like Label = Value .INI or .INF syntax in
that respect, and it does take some getting used to.

So what in an .INI file would be...

AGC = 0

....would in an .XML file, be:

<AGC>0</AGC>


---------- ----- ---- --- -- - - - -
On the 'net, *everyone* can hear you scream
 
On Tue, 20 Mar 2007 12:59:17 -0700, "Daze N. Knights"
Personally, although I'd like to discover that this no/low-volume
microphone issue is strictly due to bugs in Skype, I don't believe that
to be the case. If it was, I fail to understand why (with Skype
completely shut down), I have exactly the same no/low-volume microphone
problem when using the Sound Recorder found in Vista's Accessories
folder. When I attempt to create a sound file using the Sound Recorder,
I can't hear my voice due to the no/low-volume microphone level problem
that I also experience with Skype. Are *you* able to create audible
sound files of your voice using Vista's Sound Recorder?

Hmm... there's no "one problem per customer" rule here ;-)

Generally, I often find microphones problematic in several ways.

Firstly, it's good practice to have them muted or disabled by default,
both because they add noise (and even feedback) if unexpectedly left
active, and they could be used to "bug" you in our modern world of
WiFi and RATs. So often you have to un-mute or enable them.

Then there's the question of competing sockets, e.g. where plugging in
unused front panel sockets can cancel out the rear ones.

Then you get some mics that don't work well with some cards etc.,
either because they're wired as mono, or impedence is wrong, etc.

In XP, I usually find the mic doesn't work in Skype until I've gone
Settings, Control Panel, Sounds and Audio Devices, Voice tab, Voice
Recording section, Test Hardware button and ensuing ritual.

In Vista, I can't find an equivalent to this Control Panel item. I
did find hardware-specific settings (on-board audio on Intel i965G
motherboard) that let me fiddle with boost and level, but they didn't
seem to affect Skype. I didn't test mic outside Skype.

In Skype 3.0.x, I found the mic worked OK after applying the two .XML
settings, but I still had to pop up the mic control and pull up the
slider when starting each Skype call. It's a real PITA, still.


--------------- ----- ---- --- -- - - -
Tech Support: The guys who follow the
'Parade of New Products' with a shovel.
 
Same problems encountered.

Used to work but for unclear reasons it does not now.

Nobody hears us in Skype..

Hitting the built-in microphone on an ACER aspire evokes only the weakest response... built-in sound card - Acer do not disclose much about it.

Microphone boost no help,

Newest BIOS on the system, all the latest drivers...

Skype 3.1, msn7.5 ( acrobat 8, AVGfree 7.5, spybots&d 1.4 plus 1.5 beta for vista.

live messenger 8/8.1 do not work)

Also problems with Acer integrated (BISON orbicam) camera software (the driver works)

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
Same problems encountered.

Used to work but for unclear reasons it does not now.

Nobody hears us in Skype..

Hitting the built-in microphone on an ACER aspire evokes only the weakest response... built-in sound card - Acer do not disclose much about it.

Microphone boost no help,

other people complaining too
http://www.vista64.net/forums/vista-hardware-devices/43485-microphone-not-working.html

Newest BIOS on the system, all the latest drivers...

Skype 3.1, msn7.5 ( acrobat 8, AVGfree 7.5, spybots&d 1.4 plus 1.5 beta for vista.

live messenger 8/8.1 do not work)

Also problems with Acer integrated (BISON orbicam) camera software (the driver works)

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
I am encountering the same problem. When I first plugged in my headphone jack
into the appropriate socket on my Inspiron Laptop, it gave me a menu on what
I wanted to do with the microphone. The menu was quite annoying so I opted to
have it NOT show up every time I plugged in my Logitech microphone headset.
After that, it hasn't worked since. Anybody know how to bring the menu back
up?


BTW, everyone, the thread starter didn't have a Skype problem ;)
 
I'm having the same problem. If you get any replies.. I would love for you to
notify me on what to do.
Thankss!!
 
Not sure whether this helps or what i am missing but when plugging any kind
of mic into my new Toshiba A200-1K8 with Vista Home premium i don't hear
myself. Apparently when using skype others could hear me .....

No clue as to how to at least hear myself although in a way it works

Aad
 
IF SOMEBODY CAN HELP US, I HAVE THE SAME PROBLEM AND ANY ANSWER.

THANKS,

LINA BRUJA

BlueMoose:]] said:
I'm having the same problem. If you get any replies.. I would love for you to
notify me on what to do.
Thankss!!

Phantom143 said:
I'm running Vista ultimate and I can't get my Logitech mic to work....worked
fine on XP.

Suggestions?
 
LINABRUJA said:
IF SOMEBODY CAN HELP US, I HAVE THE SAME PROBLEM AND ANY ANSWER.

THANKS,

LINA BRUJA

BlueMoose:]] said:
I'm having the same problem. If you get any replies.. I would love for you to
notify me on what to do.
Thankss!!

Phantom143 said:
I'm running Vista ultimate and I can't get my Logitech mic to work....worked
fine on XP.

Suggestions?

OK PEEPS LiSTEN up to Fix Mic

Simply change the sound quality from the default (dvd quality) to Telephone
quality and HEY PRESTO it can be found in the sound / mic (recording device)
in control panel

Paul
 
I have three settings available in my control panel: cd, dvd, and studio.
It's set to cd.

I also have the option ofgiving the mic a 30bd boost, so I've enabled that,
too. Vista is still saying my mic is inaudible. Any suggestions, pls?
ta

Paul said:
LINABRUJA said:
IF SOMEBODY CAN HELP US, I HAVE THE SAME PROBLEM AND ANY ANSWER.

THANKS,

LINA BRUJA

BlueMoose:]] said:
I'm having the same problem. If you get any replies.. I would love for you to
notify me on what to do.
Thankss!!

:

I'm running Vista ultimate and I can't get my Logitech mic to work....worked
fine on XP.

Suggestions?

OK PEEPS LiSTEN up to Fix Mic

Simply change the sound quality from the default (dvd quality) to Telephone
quality and HEY PRESTO it can be found in the sound / mic (recording device)
in control panel

Paul
 
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