MESSENGER-NEWER VERSION

  • Thread starter Thread starter THOM
  • Start date Start date
T

THOM

When I turn my PC on a block comes on stating "A new
version of Window Messenger is available. You must
install new version in order to continue." It has yes and
no blocks. I check no, but it continues to show up each
time I start up my PC. How do I get rid of this? I do not
use Window Messenger? Thanks
 
Greetings Thom,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then download the latest Windows Messenger here:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
-----Original Message-----
When I turn my PC on a block comes on stating "A new
version of Window Messenger is available. You must
install new version in order to continue." It has yes and
no blocks. I check no, but it continues to show up each
time I start up my PC. How do I get rid of this? I do not
use Window Messenger? Thanks
.
Click to expand...
 
William,
If I was not having the problem, I would not have wrote
the newsgroup. My time is more valuable than to sit
around writting "fake" questions to the Newsgroup. Thank
you
Thom
 
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