Messages waiting to be sent are NOT formatted in italic in OUTBOX

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Guest

Messages sent to OUTBOX and waiting to be sent are NOT formatted in italic in the OUTBOX, and therefore remain in the outbox after send/receive (f9) selected.

Using Microsoft Office Outlook 2003, SP1, (11.5608.5703)
 
You should be able to open those messages and click Send to have them go
out.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Bernie said:
Messages sent to OUTBOX and waiting to be sent are NOT formatted in italic
Click to expand...
in the OUTBOX, and therefore remain in the outbox after send/receive (f9)
selected.
 
Did you try switching to a folder other than the Outbox before you click
send again? What Outlook add-ins do you have installed?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Stretch-gadget said:
Wood-Duck,

I too am having this very same problem as you, but have been unsuccessfuly
Click to expand...
in finding a solution. If you do find something, please advise me. I will
do the same.the message shows the OPEN icon and does not re-appear in italics. Hence,
the message will not send. This has been identified on another thread and
replies to by MVP Milly Staples. She was obviously also unaware of this
problem. Please just try doing this on your own machine and you should see
the same problem.
 
Hi Sue,

Without having spent a significant amount of time investigating, I appear to have isolated the issue to one of two problems. I do not have any additional plug-ins installed but I have deselected the "send immediately when connected" option.

1. NEW or REPLY TO message: Either before or after SEND is clicked, if the OUTBOX folder is selected, the messages awaiting to be sent will lose their italic display and will not be sent, even if a folder other than the OUTBOX is selected priot to clicking SEND/RECEIVE. In some (not all) cases, the message also appears under the NO DATE category.

2. Editing a message already in the OUTBOX: Once editing is finished, a folder other than the OUTBOX must be selected prior to clicking SEND and then SEND/RECEIVE. If the OUTBOX is still selected when SEND is clicked, the message is placed into the OUTBOX but without italics and will not be sent when SEND/RECEIVE is clicked.

In summary, there appears to be a definite bug in Outlook 2003 with sending messages if the OUTBOX is selected either before or subsequent to clicking SEND for a message.

Wood-Duck
 
The problem, I think, is that the items are being set to "not ready to send"
as soon as they are selected -- and that selection is going to take place as
soon as you send a message if you are currently viewing the Outbox. The
other known cases of these symptoms all have been related to the way an
Outlook add-in interacts with the items selected in a folder. Outlook will
not automatically resend an item if an add-in has caused the item to be in a
non-send-ready state; it has to respect the action that the add-in has
taken.

I'd disable all add-ins, to see if that makes a difference. Note that you
may have some add-ins that don't appear in the COM Add-ins dialog. You can
run a report of your add-ins with the code sample at
http://www.outlookcode.com/codedetail.aspx?id=376

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Stretch-gadget said:
Sue, Wood-Duck,

The "band-aid" of having to move un-italicized outbox items to another
folder does work - but this is clearly a flaw. One should be able to view
pending messages in outbox before they are sent. For example, I often
compose many messages when I'm not connected to internet and refer to what's
waiting in the outbox for a myriad of reasons. The mere action of simply
opening the outbox to view the line items should not preclude them from being
sent. My other laptop's MS Office 2003 doesn't do this. Both versions are
the same 11.5608.5606 and both systems are up to date with MS Windows XP,
etc. Albeit, the problem version is that of a pre-installed application from
Dell - not sure if that would be related, but maybe worth mentioning.

So in summary, I agree with Wood-Duck, this seems to be a bug which I hope
someone can find a solution to.

Thanks, Ed-
Click to expand...
appear to have isolated the issue to one of two problems. I do not have any
additional plug-ins installed but I have deselected the "send immediately
when connected" option.the OUTBOX folder is selected, the messages awaiting to be sent will lose
their italic display and will not be sent, even if a folder other than the
OUTBOX is selected priot to clicking SEND/RECEIVE. In some (not all) cases,
the message also appears under the NO DATE category.folder other than the OUTBOX must be selected prior to clicking SEND and
then SEND/RECEIVE. If the OUTBOX is still selected when SEND is clicked,
the message is placed into the OUTBOX but without italics and will not be
sent when SEND/RECEIVE is clicked.sending messages if the OUTBOX is selected either before or subsequent to
clicking SEND for a message.
 
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