message rules

  • Thread starter Thread starter appledell
  • Start date Start date
A

appledell

I am having a problem in getting junk e-mails to automatically be put in the
junk folder. I set up the rules, receive junk and the messages go to the junk
folder.

The next time I open windows mail and receive messages - all mail including
junk goes to my inbox. When I check message rules the specified folder is
highlighted RED and I have to specify the junk folder again. It is as if
windows mail is not remembering the settings.

Please help.
 
Perhaps you are running a third party security program that is preventing
writes to the registry. Uninstall any suspect security program one at a
time, then test Windows Mail to see if the message rules will save.
 
It turns out to be a problem with Kasperky 7.0

Uninstalled and gone to nod32 and the problems have gone

Gary VanderMolen said:
Perhaps you are running a third party security program that is preventing
writes to the registry. Uninstall any suspect security program one at a
time, then test Windows Mail to see if the message rules will save.

--
Gary VanderMolen [MS-MVP WLM]


appledell said:
I am having a problem in getting junk e-mails to automatically be put in the
junk folder. I set up the rules, receive junk and the messages go to the junk
folder.

The next time I open windows mail and receive messages - all mail including
junk goes to my inbox. When I check message rules the specified folder is
highlighted RED and I have to specify the junk folder again. It is as if
windows mail is not remembering the settings.

Please help.
Click to expand...
Click to expand...
 
Interesting. This is the first we have heard of Kaspersky misbehaving.
Thanks for your feedback.

--
Gary VanderMolen [MS-MVP WLM]


appledell said:
It turns out to be a problem with Kasperky 7.0

Uninstalled and gone to nod32 and the problems have gone

Gary VanderMolen said:
Perhaps you are running a third party security program that is preventing
writes to the registry. Uninstall any suspect security program one at a
time, then test Windows Mail to see if the message rules will save.

--
Gary VanderMolen [MS-MVP WLM]


appledell said:
I am having a problem in getting junk e-mails to automatically be put in the
junk folder. I set up the rules, receive junk and the messages go to the junk
folder.

The next time I open windows mail and receive messages - all mail including
junk goes to my inbox. When I check message rules the specified folder is
highlighted RED and I have to specify the junk folder again. It is as if
windows mail is not remembering the settings.

Please help.
Click to expand...
Click to expand...
Click to expand...
 
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