Memory Blue Screen

  • Thread starter Thread starter Chuck
  • Start date Start date
C

Chuck

My computer has been reguarly shuting down with a blue screen stating there
is a memory error. Anyone else get this and anything can be done?

OS - Vista
CPU - 2.2 AMD
Memory 3.0 gigs

chuck
 
Hi, Chuck.

Well, my first guess, from the meager clues you've given us, is that your
memory is bad. :>(

My second guess is that we would have a better chance of helping you if you
provided more information. Like the exact verbatim text of the error
message, to start.

How about a step-by-step narrative of what happens just before it shuts
down. What applications are running? You said "regularly"; do you mean
"randomly", with no discernible pattern? Have you run a memory test?
Recently? Which one(s)? How old is the computer? Did this just start
after months or years of normal operations with no hardware changes? How
about the computer's environment: could this be heat-related?

Remember, we can't see your machine. ALL we know about it is what you tell
us. So far, that is practically nothing. You haven't even said which
version of Vista, or if it is 32-bit or 64-bit. Did your computer come with
Vista pre-installed, or did you install it?

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)
 
Hello Chuck!

The Stop error related to the Blue Screen would really help us in differtiating the problem.
Since I am not aware of the error code, I would suggest you to try two steps.
1. Check for the actual amount of RAM shown in the BIOS.
2. Run diagnostics on Memory (which is a new feature in Vista)
3. Since the RAM is 3 Gig, I assume that you have {(2 x 1)+(512 x 2)} Gig RAM...
-->Try booting the system with Individual sticks.
-->If you don't receive the Memory error, then try booting the system with different combinations of RAM...(Make sure that you boot the system with the alternate slots filled with same amount of RAM, when trying combinations).

This will actually differentiate the cause for the problem.
Feel free to write for any further clarifications.
Provide the stop error for the BSOD, incase you have sufficient time to make a note, while the error appears.

Regards,
Chaitanya.


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