media heat sink

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Guest

can any one advise why i would be recieving a error message that comes up
when i go to shut down XP windows
this error message i get is
media heat sink has failed to shut down properly
i click on it a hundred times and it fails to stop reaccuring
which means i can only shut down the pc by turning the power off at the wall
any one had this problem or give advise?

thanks
 
Steve said:
can any one advise why i would be recieving a error message that comes
up when i go to shut down XP windows
this error message i get is
media heat sink has failed to shut down properly
i click on it a hundred times and it fails to stop reaccuring
which means i can only shut down the pc by turning the power off at
the wall any one had this problem or give advise?

thanks
Click to expand...

It sounds like you have a program called "media heat sink" running. I
don't find anything by Googling, but since you can see your computer
and I can't, you will know best what you have installed.

If this doesn't sound familiar, then make sure your computer is virus
and malware-free since nasty programs often don't want to exit so you
can shut down gracefully.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

You can also go through this excellent shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
 
Try using Process Explorer while your PC is running at look for a process
that has the same or nearly the name as the error message.
SysInternals Process Explorer:
http://www.sysinternals.com/Utilities/ProcessExplorer.html
Once you have this utility running click on the process to highlight it and
then right click and select the Google option.
They also have a utility named AutoRuns which will identify apps and
processes that are loaded when you boot your PC which is most likely when
Media Heat Sink is loaded.

JS
 
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