manual send/receive

  • Thread starter Thread starter MrsG
  • Start date Start date
M

MrsG

I have never been able to manually "send and receive all" mail--it gives me a
blank error message. I can only "receive all". Suggestions?
 
MrsG said:
I have never been able to manually "send and receive all" mail--it gives me
a
blank error message. I can only "receive all". Suggestions?
Click to expand...

Your email server may object to the order in which Windows Mail does
the send and receive. Give it a chance to do them separately by
clicking on Tools, then Options, then Send. If there is no check mark
in the box before Send messages immediately, click on this box, then
Apply. Click on OK.
 
[email protected] said:
Your email server may object to the order in which Windows Mail does
the send and receive. Give it a chance to do them separately by
clicking on Tools, then Options, then Send. If there is no check mark
in the box before Send messages immediately, click on this box, then
Apply. Click on OK.


I checked and that box was checked already. What else could I try?
Click to expand...
 
Which antivirus program are you running?
Some of them are not compatible with Windows Mail.
 
I've seen the Norton antivirus program cause a similar error message.
What if any antivirus programs do you have?
 
For most versions of the Norton antivirus program, disabling part or
all of the program doesn't help; you have to uninstall it instead.
You then often need to run this cleanup program to take care of
what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You often then need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

If you have the Google Toolbar installed, it's a good idea to
uninstall it too.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause problems in Windows Mail. Most
versions of the McAfee antivirus program and a recent version
of the Trend antivirus program are bad choices since they cause
problems too. I recommend either avast! or AVG, either one
with a custom install that tells it to leave out the part that scans
email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
 
[email protected] said:
For most versions of the Norton antivirus program, disabling part or
all of the program doesn't help; you have to uninstall it instead.
You then often need to run this cleanup program to take care of
what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You often then need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

If you have the Google Toolbar installed, it's a good idea to
uninstall it too.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause problems in Windows Mail. Most
versions of the McAfee antivirus program and a recent version
of the Trend antivirus program are bad choices since they cause
problems too. I recommend either avast! or AVG, either one
with a custom install that tells it to leave out the part that scans
email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
Click to expand...


Ok, I did everything you said (AVG) except remove and reinstall Windows
mail. How do I do that and will I lose my email that's there? So far, I
still have the same error message on send/receive all. Thanks for your help.
 
MrsG said:
Ok, I did everything you said (AVG) except remove and reinstall Windows
mail. How do I do that and will I lose my email that's there? So far, I
still have the same error message on send/receive all. Thanks for your
help.
Click to expand...

Windows Mail is a part of Vista and very hard to remove and reinstall
without
doing the same to the rest of Vista. However, if you remove your email
account
under Windows Mail, then restart Windows Mail and add the account again,
you don't lose your old mail.
 
[email protected] said:
Windows Mail is a part of Vista and very hard to remove and reinstall
without
doing the same to the rest of Vista. However, if you remove your email
account
under Windows Mail, then restart Windows Mail and add the account again,
you don't lose your old mail.
Click to expand...

Ok, I did that. Still have the same problem--I can't manually "send/receive
all", can only "receive all".
 
MrsG said:
Ok, I did that. Still have the same problem--I can't manually
"send/receive
all", can only "receive all".
Click to expand...

Your email server may object to the order in which Windows Mail
does a combined send and receive. To make it less likely for this
to happen, click on Tools, then Options then Send. If there is no
check mark in the box before Send messages immediately, click on
this box, then Apply. Click on OK.

I assume you did the part about uninstalling the Norton program
and cleaning up after it. If not, it's a bad idea to have two antivirus
programs installed at once, even if you only tell one of them to run.
 
[email protected] said:
Your email server may object to the order in which Windows Mail
does a combined send and receive. To make it less likely for this
to happen, click on Tools, then Options then Send. If there is no
check mark in the box before Send messages immediately, click on
this box, then Apply. Click on OK.

I assume you did the part about uninstalling the Norton program
and cleaning up after it. If not, it's a bad idea to have two antivirus
programs installed at once, even if you only tell one of them to run.


Yes, that box was checked and I did a total uninstall and clean up on Norton.
Click to expand...
 
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