Mail taking long time to display

  • Thread starter Thread starter tshad
  • Start date Start date
T

tshad

We have Outlook 2000's at work accessing our Exchange Servers.

We have one client that seems to hang up for awhile before getting her mail.
If I send her a message from my office to hers, it takes from 10-25 minutes
to actually get to her. If I send it to anyone else, it is immediate. If
she sends a message to me, it is immediate.

What could cause this behavior? There are no viruses on this machine. That
was the first thing I checked.

Thanks,

Tom.
 
Is she in on-line mode? Deselect File-> Work Offline

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Roady said:
Is she in on-line mode? Deselect File-> Work Offline
Click to expand...

I don't understand what you are saying here.

Deselect what file?

I can't find that as an option anywhere.

If she was working offline, why would she ever get the message? She does
get it 10-20 minutes after it is sent.

Thanks,

Tom
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
tshad said:
We have Outlook 2000's at work accessing our Exchange Servers.

We have one client that seems to hang up for awhile before getting her
mail.
If I send her a message from my office to hers, it takes from 10-25
minutes
to actually get to her. If I send it to anyone else, it is immediate.
If
she sends a message to me, it is immediate.

What could cause this behavior? There are no viruses on this machine.
That
was the first thing I checked.

Thanks,

Tom.
Click to expand...
Click to expand...
 
When working in Offline mode you can still receive messages by using a
manual Send/Receive

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
tshad said:
Roady said:
Is she in on-line mode? Deselect File-> Work Offline
Click to expand...

I don't understand what you are saying here.

Deselect what file?

I can't find that as an option anywhere.

If she was working offline, why would she ever get the message? She does
get it 10-20 minutes after it is sent.

Thanks,

Tom
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
tshad said:
We have Outlook 2000's at work accessing our Exchange Servers.

We have one client that seems to hang up for awhile before getting her
mail.
If I send her a message from my office to hers, it takes from 10-25
minutes
to actually get to her. If I send it to anyone else, it is immediate.
If
she sends a message to me, it is immediate.

What could cause this behavior? There are no viruses on this machine.
That
was the first thing I checked.

Thanks,

Tom.
Click to expand...
Click to expand...
Click to expand...
 
Roady said:
When working in Offline mode you can still receive messages by using a
manual Send/Receive
Click to expand...

We have tried that also.

Hitting the Send/Recieve button doesn't get the message.

She is online, however, as it shows up by itself 10-30 minutes later.

Tom.
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
tshad said:
Roady said:
Is she in on-line mode? Deselect File-> Work Offline
Click to expand...

I don't understand what you are saying here.

Deselect what file?

I can't find that as an option anywhere.

If she was working offline, why would she ever get the message? She does
get it 10-20 minutes after it is sent.

Thanks,

Tom
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
We have Outlook 2000's at work accessing our Exchange Servers.

We have one client that seems to hang up for awhile before getting her
mail.
If I send her a message from my office to hers, it takes from 10-25
minutes
to actually get to her. If I send it to anyone else, it is immediate.
If
she sends a message to me, it is immediate.

What could cause this behavior? There are no viruses on this machine.
That
was the first thing I checked.

Thanks,

Tom.
Click to expand...
Click to expand...
Click to expand...
 
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