Mail stays in outbox

  • Thread starter Thread starter Mark
  • Start date Start date
M

Mark

Running Outlook 2002 SP2 on XP. I am also running my own SMTP server (QK
SMTP Server) on the same machine so that I do not need to reconfigure email
accounts when traveling and connecting via various ISPs.

Quite frequently when sending email from Outlook, the log of the SMTP server
shows that Outlook has correctly authenticated with the server, but the
actual email message is not sent from Outlook to the Server and it remains
in my outbox. Outlook eventually times out with an SMTP timeout error
0x8004210B and will continue to retry. At this time, I can either stop and
restart the SMTP server, or close and re-open Outlook and then the message
will successfully be sent.

I read in one forum that "There is a bug in a Windows component that Outlook
uses that causes Outlook to timeout if the connection to the server is too
fast" and that this can happen when the server and Outlook are on the same
machine. Anyone else heard of this issue???

I have tried the option of not letting Outlook send immediately but that
made no difference.

I can send successfully every time using Outlook Express on the local
machine (or on any other machine on the LAN) so this tends to point towards
Outlook as having the problem.

Any suggestions will be appreciated.

Mark
 
Have a look at my post on the same subject Mark headed Mail
Won't Send (a few of posts further up) regarding using
plain text or rich text. I'd be interested to know if you
can send in plain text format or not.
 
I have the same problem. I haven't been able to resolve
it either. I too agree that it is Outlook. If anyone
can shed light on this. I would appreciate an email.

Thanks

Jerry Rosa
 
Just found this which if true, would likely be the cause of my problem....
==================================
There is a problem in one of the Windows components that Outlook uses that
causes it to drop a response from the server if the response arrives too
quickly. We've added a work-around to Outlook 2003 and to SP-3 of Outlook
2002 (due out early next year).

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Jesse McClusky said:
I'm getting the same problem with Outlook XP (2002).
I've turned off all security, and I can telnet to the
pop3 server just fine. I can even do the (Test) button
in the account setup, and it says everything is fine.
But when I try to Send/Receive, it randomly (about 60-80%
of the time) times out. On the server side, the server
log shows it receiving the request and sending the reply,
and then when my client "times out", the server just
shows it dropping the connection. It's almost like
Outlook isn't paying close enough attention, and drops
its received packet half the time. I'm not sure what is
causing it to be intermittant, though, since some of the
time it *does* work.


Can anyone help?
Click to expand...
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