Hello there,
Try this link on the Microsoft website:
http://office.microsoft.com/training/Training.aspx?
AssetID=RC011205671033&CTT=6&Origin=RC011205671033
The first couple of sections discuss what a mail merge is
but then it gets down to specifics in 2003.
Basically, they want you to use a wizard. If you prefer
the old way you can add the Mail Merge Helper icon to the
Mail Merge toolbar:
1. View + Toolbars + Mail Merge
2. Tools + Customize + Commands tab
3. Choose All Commands from the left and then scroll down
to Mail Merge Helper
4. Drag and drop from the right hand side list onto your
Mail Merge toolbar.
5. Also drag and drop the Insert Merge Fields to your
toolbar.
You can then perform the merge just like in 2000 without
the Wizard.
It is worth learning the 2003 way because of the better
filtering of recipient lists created in Word.
Hope this hepls
Judith
