Mail Merge with Act

  • Thread starter Thread starter Perri Morgan
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Perri Morgan

I am using ACT Build 5.0.4.507 and just purchased a computer with Word 2003
on it. In Act Preferences, there are only two choices for the default word
processor -- the Act word processor (awful!) or "Microsoft 97-200 or XP".I
selected the only appropriate choice (Microsoft XP), but when I try to
print a document from Act to Word, I get an error message, then another
message that says "failed to connect to word processor: Microsoft Word 97-
200 or XP". When I click "OK" on that error message, I get another screen
that says "The word processor driver is not running."

Can anyone unboggle this mess for me?

Thanks in advance,

Perri
 
Hi Perri,

It's a limitation of the Act! 2000 (v5) .DOT template
macros. It was largely written for use with MS Word v6
and had been patched over time by Best/Act, but they
didn't rework v5 after the Word 2002 version as they
had Act!v6 out.
http://itdomino.act.com/act.nsf/docid/200132293717

You'll need to use Act! 2005 (v7) - pretty
much a new, slower, product but with some nice features;
http://www.act.com/docs/pop/feature_list.htm including
a better internal wordprocessor; choose the Act! Word Processor
in v5, rather than use Word or modify their macros to work with Word 2003.
Act v6 (2004), similar to Act!2000 v5, will work with Word 2003
if you download the hotfix from the Act! site.

===========I am using ACT Build 5.0.4.507 and just purchased a computer with Word 2003
on it. In Act Preferences, there are only two choices for the default word
processor -- the Act word processor (awful!) or "Microsoft 97-200 or XP".I
selected the only appropriate choice (Microsoft XP), but when I try to
print a document from Act to Word, I get an error message, then another
message that says "failed to connect to word processor: Microsoft Word 97-
200 or XP". When I click "OK" on that error message, I get another screen
that says "The word processor driver is not running."

Can anyone unboggle this mess for me?

Thanks in advance,

Perri>>
--
Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx
 
You'll need to use Act! 2005 (v7) - pretty
much a new, slower, product but with some nice features;
http://www.act.com/docs/pop/feature_list.htm including
a better internal wordprocessor; choose the Act! Word Processor
in v5, rather than use Word or modify their macros to work with Word
2003. Act v6 (2004), similar to Act!2000 v5, will work with Word 2003
if you download the hotfix from the Act! site.

Phooey. I'd hoped to avoid being forced to upgrade my Act, as I've just
been socked with the costs of purchasing new computer equipment and a
couple of other programs, and I'm just about busted.

I found a bunch of registry tweaks on the Word MVP site and went through
them all, but none of them fixed the problem. Thanks anyway.

Perri
 
Hi Zorro,

The hotfix was mentioned in the prior post.
Unfortuanately the version in use is Act!2000 (v5)
and there wasn't a hotfix available for that version
of Act to use with Word 2003.

======
G'day, I was looking for other downloads and was aware of an office (word)
2003 fix for act6. You can find it at
http://itdomino.act.com/act.nsf/docid/2003930105054
To access the link, I believe you have to be a registered user, but it will
solve your problem in about 5 minutes. Best of luck. >>
--
Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx
 
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