Mail Client problem

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?

Thank you,
Robert
 
Robert said:
I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?

Not without more info... like (DUH!) your email client.

That said, this ain't the place to talk about email client problems.

Sitting on the edge of my seat waiting for moor info so I can steer
you to the proper place to ask your question...
 
Robert said:
I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?

Thank you,
Robert

Reinstall your default mail client.....(and what is your default mail
program for that matter?).

Can you give some examples of the sites where this behaviour occurs?
 
open internet explorer, go to tools click, on the crop down menu select
internet options, then choose the programs tab and report back on what
software is listed for use as default mail program.
 
Not without more info... like (DUH!) your email client.

That said, this ain't the place to talk about email client problems.

Sitting on the edge of my seat waiting for moor info so I can steer
you to the proper place to ask your question...


If my email client you mean which email I use it's hotmail.

Robert
 
open internet explorer, go to tools click, on the crop down menu select
internet options, then choose the programs tab and report back on what
software is listed for use as default mail program.








- Show quoted text -


It says that it's Microsoft Outlook . It also has options to use MSN
Explorer, Outlook Express, and Windows Live Mail but I use Hotmail and
it doesn't give me any options to change it.

Robert
 
This is why it's giving you an error, since you haven't got any of those
setup for default use for mail.

actually mine shows Hotmail as the first option, and goes on to list
Outlook, outlook express. I prefer Yahoo myself but that's just my preference.
Since you are using this as a send mail program only, I would suggest you
choose whatever program your familiar with and set it up as the default
e-mail program to send mail. if it's set already to outlook, then you need to
configure Outlook to access your ISP properly to send mail, same with outlook
express.

You will need your ISP's domain name, and server names for sending/receiving
e-mail, you can contact them to get this info.
 
Robert said:
I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?

Thank you,
Robert

The setting is in Internet Explorer. Tools, Internet Options, Programs.

More details can be found by googling "set hotmail as default mail client
XP"

HTH
-pk
 
open internet explorer, go to tools click, on the crop down menu select
internet options, then choose the programs tab and report back on what
software is listed for use as default mail program.








- Show quoted text -

Ok, I checked again and this time it see Windows Live Hotmail, so I
changed it, (Apply/OK) but it still doesn't work.

Robert
 
[Why must we always ask? Do they think we're mind readers?]

And your default Mail Client should be...?

Is MS Outlook installed but you don't use it?
 
Even though hotmail may be set up as the default mail handler program, you
still need to configure it properly for Ie to log you in. go to control panel
and run the mail setup , look for an icon that says mail, double click, and
follow the instructions.
 
Hotmail , he already stated that.

PA Bear said:
[Why must we always ask? Do they think we're mind readers?]

And your default Mail Client should be...?

Is MS Outlook installed but you don't use it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?
 
Even though hotmail may be set up as the default mail handler program, you
still need to configure it properly for Ie to log you in. go to control panel
and run the mail setup , look for an icon that says mail, double click, and
follow the instructions.


I went into the Control Panel but I didn't see any mail icon until I
switched to the Classic view. I clicked on the mail icon and it gave
me a pop up with E-mail accounts. When I clicked this it gave me the
option to add or change an email account. When I click either it gives
me the following options:

Microsoft Exchange Server
POP3
IMAP
HTTP(Connect to HTTP email server such as Hotmail to download email
and synchronize mailbox folders)
Additional Server Types

I chose the HTTP option but when I did it came back with this message:

This feature requires the Outlook Express component of Microsoft
Internet Explorer version 5.0 or newer. Would you like to download a
newer version of Internet Explorer now?

I have IE7. So now what?



Robert
 
[Why must we always ask?  Do they think we're mind readers?]

And your default Mail Client should be...?

Is MS Outlook installed but you don't use it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/


I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the  pop-up message below:
Could not perform this action because the default mail client is not
properly installed.
The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?- Hide quoted text -

- Show quoted text -

I want my mail client to be Hotmail. Yes, MS Outlook is installed but
I don't like it and prefer not to use it.


Robert
 
it certainly sounds as if it's trying to open outlook express and not able to
find it.
Try this, if you have your original windows install disk, put it in the cd
drive, goto control panel and add/remove programs click on windows components
and go down the list till you find outlook express, if it's already checked
remove the check as if your removing outlook express, see if it actually
removes it, if so reboot and go thru the procedure again to install it, this
should replace the damaged previous install.

I would also suggest you use SFC to check for and replace any system files
that may be damaged and or missing.

You may need to redo your patches and service packs
 
it certainly sounds as if it's trying to open outlook express and not ableto
find it.
Try this, if you have your original windows install disk, put it in the cd
drive, goto control panel and add/remove programs click on windows components
and go down the list till you find outlook express, if it's already checked
remove the check as if your removing outlook express, see if it actually
removes it, if so reboot and go thru the procedure again to install it, this
should replace the damaged previous install.

I would also suggest you use SFC to check for and replace any system files
that may be damaged and or missing.

You may need to redo your patches and service packs


You've completely lost me. What does Outlook Express have to do with
making Hotmail my client server? I didn't think this was going to be
so involved e.g. putting in my original Windows install disk?!@! I
also have no idea what SFC is., I've already checked for updates from
Microsoft.


Robert
 
Thank you, I can read.
Hotmail , he already stated that.

PA Bear said:
[Why must we always ask? Do they think we're mind readers?]

And your default Mail Client should be...?

Is MS Outlook installed but you don't use it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
I realize that this is a Microsoft site but I thought perhaps someone
could help me out with a problem I have. Whenever I click on 'Contact
Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not
properly installed.

The odd thing about this is that it use to be able to do this. So can
anyone tell me how I can correct this?
 
Robert said:
I want my mail client to be Hotmail. Yes, MS Outlook is installed but
I don't like it and prefer not to use it.

Some background: When the applications were in beta development, what is now
called Windows Live Hotmail was called Windows Live Mail, and what is now
called Windows Live Mail was called Windows Live Mail Desktop. (Yes, it's
confusing.) If you accessed your Hotmail account during the beta, it will
still be called Windows Live Mail on your machine.

In this reply, I am assuming that what is now called Windows Live Mail
(http://get.live.com/wlmail/overview) is *not* installed on the machine.
=========================

1. I understand that Windows Live Mail is one of the options listed in IE
Tools | Internet Options | Programs | E-mail. If you've not selected this
option already, do so now. Then...

2. Start | [Control Panel | Add/Remove Programs] Set Program Access and
Defaults | Custom | Choose a default e-mail program: Is Windows Live Mail
listed and selected here? If not, select it, OK your way out.

3. Reboot and test.

4. If no joy:

Restore Hotmail, Outlook and OE under Programs (Line 250, Right)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Download hotmailoutlookoe.reg, saving it to your desktop.

5. Close all IE windows.

6. Double-click on hotmailoutlookoe.reg and accept the prompt to merge the
data with your Registry.

7. Reboot and test.

===============================

Why it happens and how to stop if from happening again:
http://www.oehelp.com/OETips.aspx#13 (Applies if any version of MS Outlook
is installed; ignore the reference to Outlook Express.)
 
I think Pa Bear's latest advice is good, and you shouldn't need anything else
from me. Good Luck!
 
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