MagicJack Problem (I suspect)

[Bill Bowers]

I impulsively downloaded an Outlook add-in which is supposed to add a button
in each Contact Record that is a way to quick call the Contact on the phone
(that's plugged into the MagicJack device). I knew better, but I did it
anyway!

Well, after installing the add-in, (1) the button never showed up in a
Contact Record, but more importantly, (2) When I highlight an email it
doesn't show on the right hand side where it usually shows the contents of
the email -- it just stays blank. If I double click on the email it opens
the email up in a new Window, and (3) When I close Outlook, it's still
showing in the Task Manager as open.

I can't even figure out how to uninstall the MagicJack Add-In for Outlook.

Of course, I don't KNOW that MagicJack is the problem but this problem arose
immediately after installing the add-in. Thanks!

 

[F. Edwin Felty]

I impulsively downloaded an Outlook add-in which is supposed to add a
button in each Contact Record that is a way to quick call the Contact
on the phone (that's plugged into the MagicJack device). I knew
better, but I did it anyway!

Well, after installing the add-in, (1) the button never showed up in a
Contact Record, but more importantly, (2) When I highlight an email it
doesn't show on the right hand side where it usually shows the
contents of the email -- it just stays blank. If I double click on
the email it opens the email up in a new Window, and (3) When I close
Outlook, it's still showing in the Task Manager as open.

I can't even figure out how to uninstall the MagicJack Add-In for
Outlook.

Of course, I don't KNOW that MagicJack is the problem but this
problem arose immediately after installing the add-in. Thanks!

I D/L'ed the addon, too. Using Outlook 2003, it just didn't work, so I
uninstalled it. If I remember correctly, it was listed in the 'Add/Remove'
Programs and it didn't leave any residual problems. I started with MagicJack
back in early January and it was really Beta-ish. That being said, over time
it has improved greatly. I haven't tried the addin again, though.

Eddie in Loveland

"I love deadlines. I especially like the whooshing sound they make as they
go flying by..."

 

[Bill Bowers]

Thanks for the response. I couldn't find any MagicJack app installed on my
system.

I did an Outlook 2007 diagnostic but it didn't find anything either.

Thanks again. Maybe it's not even MJ that is the problem.