Lost Xp CD

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Guest

i there
I have Microsoft Windows Xp Home Edition Version 2002 on my computer. I have recently encoutered a problem where my sound card & volume controls are not recognised by my computer. I am advised to run the Xp cd once again to repair the lost files
My problem is that i have misplaced & lost my Xp cd. what do i do in this case? Do i have to purchase a new Xp cd? or is there an alternative through the Web
Please let me know awaiting reply
regards
 
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------


|i there,
| I have Microsoft Windows Xp Home Edition Version 2002 on my computer. I have recently encoutered a problem
where my sound card & volume controls are not recognised by my computer. I am advised to run the Xp cd once
again to repair the lost files.
| My problem is that i have misplaced & lost my Xp cd. what do i do in this case? Do i have to purchase a new
Xp cd? or is there an alternative through the Web.
| Please let me know awaiting reply.
| regards
 
Hi Mark,

i there,
I have Microsoft Windows Xp Home Edition Version 2002 on my computer. I have recently encoutered a problem where my sound card & volume controls are not recognised by my computer. I am advised to run the Xp cd once again to repair the lost files.
My problem is that i have misplaced & lost my Xp cd. what do i do in this case? Do i have to purchase a new Xp cd? or is there an alternative through the Web.
Please let me know awaiting reply.
regards
Click to expand...

If it is retail and you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or
Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

If it is OEM you'll have to consult the vendor.

HTH
 
MARK said:
i there,
I have Microsoft Windows Xp Home Edition Version 2002 on my computer. I
Click to expand...
have recently encoutered a problem where my sound card & volume controls are
not recognised by my computer. I am advised to run the Xp cd once again to
repair the lost files.
My problem is that i have misplaced & lost my Xp cd. what do i do in this
Click to expand...
case? Do i have to purchase a new Xp cd? or is there an alternative through
the Web.
Please let me know awaiting reply.
regards
Click to expand...

Assuming that your Windows XP is retail and not OEM then:

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

explains how you can get a replacement.

If your Windows XP is OEM, then you need to obtain a replacement from your
OEM.

Don
 
Hello
Unfortunately I have also lost my XP CD
It was OEM, but the OEM does not give me support
So I understand there´s no way of getting a replacement CD for me
But my parents also have an OEM CD, so would it be possible for me to (re)install XP from their CD
It´s obvious that neither of us has stolen the program, as both have a certificate of authencity
But would that cause trouble with the license agreement
And what if I burned their CD that I have one again
regards
 
Michael;
That would probably not work unless your original CD and their CD are
identical.

What type of OEM for each CD?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


Michael said:
Hello.
Unfortunately I have also lost my XP CD.
It was OEM, but the OEM does not give me support.
So I understand there´s no way of getting a replacement CD for me.
But my parents also have an OEM CD, so would it be possible for me
Click to expand...
to (re)install XP from their CD ?
 
Thanks for your response
Well, I thought all the CDs were identical, but that can be wrong
The OEMs are the german companies "arlt.com" respectively "K&M Elektronik

----- Jupiter Jones [MVP] wrote: ----

Michael
That would probably not work unless your original CD and their CD ar
identical

What type of OEM for each CD
 
Michael;
There are many different types and they are generally not
interchangeable.
This is especially true for OEM CDs.

The seller is the best place for replacement OEM CDs
 
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