lost product key

  • Thread starter Thread starter gary
  • Start date Start date
G

gary

My son lost his product key and had a problem with his
computer. We've turned the house upside down and can't
find the product key. We previously registered, so MS
does have the original registration info.

How can he get the original product key from MS?

I bought XP with a new motherboard in Mid December, 2003.
We registered XP then.

thanks
 
Hi

If XP is still installed try the following link:

http://www.magicaljellybean.com/keyfinder.shtml

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| My son lost his product key and had a problem with his
| computer. We've turned the house upside down and can't
| find the product key. We previously registered, so MS
| does have the original registration info.
|
| How can he get the original product key from MS?
|
| I bought XP with a new motherboard in Mid December, 2003.
| We registered XP then.
|
| thanks
 
gary said:
My son lost his product key and had a problem with his
computer. We've turned the house upside down and can't
find the product key. We previously registered, so MS
does have the original registration info.

How can he get the original product key from MS?

I bought XP with a new motherboard in Mid December, 2003.
We registered XP then.

thanks
Click to expand...

If you purchased XP with the motherboard, it appears you have an OEM
licence, and the motherboard was the piece of hardware needed to qualify for
that licence. If this is the case, and it sounds that it most likely is,
then MS will /not/ assist you, whether you registered it with them or not,
as the responsibility for support - including replacement keys and media -
lies with the vendor. MS does not, will not and, indeed, cannot support OEM
supplied software.
 
Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not _your_ specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
-----Original Message-----
I lost my product key and had a problem with mine
computer. Ie've turned the house upside down and can't
find the product key. I previously registered, so MS
does have the original registration info.

How can I get the original product key from MS?

I bought XP Home Edition with a new motherboard in Mid
Click to expand...
December, 2002. Ie registered XP then.
 
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