Lost Product Key

  • Thread starter Thread starter Alaron
  • Start date Start date
A

Alaron

I recently purchased Windows XP Home OEM and my wife
accidently threw the product key away before I was able to
set up the program. Any suggestions on how to get my
product key from Microsoft?? All customer service options
seem to request product key before they'd help. I haven't
tried calling them as of yet, but that will be my next
option.
I still have my receipt and called the distributer and
they don't keep record of product keys. Is there any way
for me to resolve this outside of buying the product again?
 
Microsoft does not support nor replace OEM keys.
If the seller cannot help you, I'm sorry to say that
you are out of luck with this problem.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


| I recently purchased Windows XP Home OEM and my wife
| accidently threw the product key away before I was able to
| set up the program. Any suggestions on how to get my
| product key from Microsoft?? All customer service options
| seem to request product key before they'd help. I haven't
| tried calling them as of yet, but that will be my next
| option.
| I still have my receipt and called the distributer and
| they don't keep record of product keys. Is there any way
| for me to resolve this outside of buying the product again?
|
 
I understand that when I bought the OEM product, that I
was buying it without the Microsoft support all I wanted
was the product.
Are you 100% sure that Microsoft will not supply me with a
key even if I pay for their CS support? That would be
less expensive than buying another OEM product.
Is the product key associated with my specifice disk? If
it is, then Microsoft has to know what the key is, right?
 
Call (425) 635-3311 (U.S.) and ask Microsoft directly.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------


| I understand that when I bought the OEM product, that I
| was buying it without the Microsoft support all I wanted
| was the product.
| Are you 100% sure that Microsoft will not supply me with a
| key even if I pay for their CS support? That would be
| less expensive than buying another OEM product.
| Is the product key associated with my specifice disk? If
| it is, then Microsoft has to know what the key is, right?
|
| >-----Original Message-----
| >Microsoft does not support nor replace OEM keys.
| >If the seller cannot help you, I'm sorry to say that
| >you are out of luck with this problem.
| >
| >--
| >Carey Frisch
| >Microsoft MVP
| >Windows XP - Shell/User
| >
| >Be Smart! Protect your PC!
| >http://www.microsoft.com/security/protect/
| >
| >----------------------------------------------------------
| ---------------------------
| >
| message:
| > | >
| >| I recently purchased Windows XP Home OEM and my wife
| >| accidently threw the product key away before I was able
| to
| >| set up the program. Any suggestions on how to get my
| >| product key from Microsoft?? All customer service
| options
| >| seem to request product key before they'd help. I
| haven't
| >| tried calling them as of yet, but that will be my next
| >| option.
| >| I still have my receipt and called the distributer
| and
| >| they don't keep record of product keys. Is there any
| way
| >| for me to resolve this outside of buying the product
| again?
| >|
| >.
| >
 
Look at OEM as if it is manufactured, sold and supported by the seller
because that is in effect what the sellers contract is.
Your contract is with the seller and Microsoft has no part in it.

Your only solution is probably to buy another copy.

Another of the many reasons you paid less for your OEM than I did for
retail.
 
-----Original Message-----
Call (425) 635-3311 (U.S.) and ask Microsoft directly.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------- ---------------------------


| I understand that when I bought the OEM product, that I
| was buying it without the Microsoft support all I wanted
| was the product.
| Are you 100% sure that Microsoft will not supply me with a
| key even if I pay for their CS support? That would be
| less expensive than buying another OEM product.
| Is the product key associated with my specifice disk? If
| it is, then Microsoft has to know what the key is, right?
|
| >-----Original Message-----
| >Microsoft does not support nor replace OEM keys.
| >If the seller cannot help you, I'm sorry to say that
| >you are out of luck with this problem.
| >
| >--
| >Carey Frisch
| >Microsoft MVP
| >Windows XP - Shell/User
| >
| >Be Smart! Protect your PC!
| >http://www.microsoft.com/security/protect/
| >
| >------------------------------------------------------ ----
| ---------------------------
| >
| message:
| > | >
| >| I recently purchased Windows XP Home OEM and my wife
| >| accidently threw the product key away before I was able
| to
| >| set up the program. Any suggestions on how to get my
| >| product key from Microsoft?? All customer service
| options
| >| seem to request product key before they'd help. I
| haven't
| >| tried calling them as of yet, but that will be my next
| >| option.
| >| I still have my receipt and called the distributer
| and
| >| they don't keep record of product keys. Is there any
| way
| >| for me to resolve this outside of buying the product
| again?
| >|
| >.
| >
.
Click to expand...
 
-----Original Message-----
I understand that when I bought the OEM product, that I
was buying it without the Microsoft support all I wanted
was the product.
Are you 100% sure that Microsoft will not supply me with a
key even if I pay for their CS support? That would be
less expensive than buying another OEM product.
Is the product key associated with my specifice disk? If
it is, then Microsoft has to know what the key is, right?
-- able
.
Click to expand...
 
-----Original Message-----
Look at OEM as if it is manufactured, sold and supported by the seller
because that is in effect what the sellers contract is.
Your contract is with the seller and Microsoft has no part in it.

Your only solution is probably to buy another copy.

Another of the many reasons you paid less for your OEM than I did for
retail.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/s etup.asp
http://www3.telus.net/dandemar/





.
Click to expand...
 
-----Original Message-----
Microsoft does not support nor replace OEM keys.
If the seller cannot help you, I'm sorry to say that
you are out of luck with this problem.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------- ----------------------------


| I recently purchased Windows XP Home OEM and my wife
| accidently threw the product key away before I was able to
| set up the program. Any suggestions on how to get my
| product key from Microsoft?? All customer service options
| seem to request product key before they'd help. I haven't
| tried calling them as of yet, but that will be my next
| option.
| I still have my receipt and called the distributer and
| they don't keep record of product keys. Is there any way
| for me to resolve this outside of buying the product again?
|
.
Click to expand...
 
Greetings --

Microsoft provides no free support for OEM versions. If you have
any problems that require outside assistance, your only recourse is to
contact the manufacturer/builder of the PC or the vendor of the OEM
license. This would include such issues as lost a Product Key or
replacing damaged installation media.

Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
Back
Top