lost desktop icons!

  • Thread starter Thread starter Walt Ferguson
  • Start date Start date
W

Walt Ferguson

Hi all,

I very recently did the latest update to Sunbelt's Counterspy software on my
desktop running XP. Upon next reboot an ambiguous message came up from
either Counterspy or Norton saying "a program is attempting to change
windows shell. Do you wish to allow or block?" Being conservative I said
block and the result is no desktop icons - just an open instance of Windows
Explorer. How can I restore my desktop?

Walt

PS - My latest machine - a new Dell Inspiron 6000 laptop has been running
flawlessly with just Norton Pro Security. I'm so glad I bought this
particular laptop and also that I did not put Counterspy on it. The programs
seem to conflict.
 
This behaviour occurs if the Show Desktop Icons feature is turned off.
1. Right-click the desktop.
2. Point to Arrange Icons By and then click Show Desktop Icons.

To add the My Computer, My Network Places, Internet Explorer, and My Documents icons
back to your desktop:

1. Right-click the desktop, and then click Properties.
2. On the Desktop tab, click Customize Desktop.
3. Under Desktop icons, click to select the check boxes of the icons you want to
view.
4. Click OK two times.
 
Back
Top