Lost connection for CD-ROM RW

  • Thread starter Thread starter TomJ
  • Start date Start date
T

TomJ

I think one of the applications of Ahead software namely InCD caused my problem. I recently upgraded this application with the latest and greatest software. Then I decided I didnot need it, so I uninstalled the product. This started my problem I now get an error message in Win-xp SP2 Device drivers after I uninstall and reinstall the hardware device to the effect that;

'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

When I lookup this message on microsofts web site it tells me to uninstall the driver? When I look to see what drivers are associated, I get a list of 10, 4 of which are from Microsoft?! Can someone tell me WHICH driver to uninstall? The list of drivers from MS are as follows:

1) ST0RPROP.DLL; 2) REDBOOK.SYS; 3) IMAPI.SYS; 4) CDROM.SYS

This is the exact message form MS:

Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

Does anyone have a clue as to what driver I need to remove? The other drivers are from various software vendiors such as NTI, Gear,B.H.A., Roxio, and others. Thanks in advamce Tom J.
 
Tom, take a look at this kb article
http://support.microsoft.com/default.aspx?scid=kb;[LN];314060
I think one of the applications of Ahead software namely InCD caused my problem. I recently upgraded this application with the latest and greatest software. Then I decided I didnot need it, so I uninstalled the product. This started my problem I now get an error message in Win-xp SP2 Device drivers after I uninstall and reinstall the hardware device to the effect that;

'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

When I lookup this message on microsofts web site it tells me to uninstall the driver? When I look to see what drivers are associated, I get a list of 10, 4 of which are from Microsoft?! Can someone tell me WHICH driver to uninstall? The list of drivers from MS are as follows:

1) ST0RPROP.DLL; 2) REDBOOK.SYS; 3) IMAPI.SYS; 4) CDROM.SYS

This is the exact message form MS:

Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

Does anyone have a clue as to what driver I need to remove? The other drivers are from various software vendiors such as NTI, Gear,B.H.A., Roxio, and others. Thanks in advamce Tom J.
 
Thanks a million Rich. The link you suggested has solved my problem. I now have my drive back and can resume normal operations with it! Thanks again . . . Tom J.
Tom, take a look at this kb article
http://support.microsoft.com/default.aspx?scid=kb;[LN];314060
I think one of the applications of Ahead software namely InCD caused my problem. I recently upgraded this application with the latest and greatest software. Then I decided I didnot need it, so I uninstalled the product. This started my problem I now get an error message in Win-xp SP2 Device drivers after I uninstall and reinstall the hardware device to the effect that;

'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

When I lookup this message on microsofts web site it tells me to uninstall the driver? When I look to see what drivers are associated, I get a list of 10, 4 of which are from Microsoft?! Can someone tell me WHICH driver to uninstall? The list of drivers from MS are as follows:

1) ST0RPROP.DLL; 2) REDBOOK.SYS; 3) IMAPI.SYS; 4) CDROM.SYS

This is the exact message form MS:

Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

Does anyone have a clue as to what driver I need to remove? The other drivers are from various software vendiors such as NTI, Gear,B.H.A., Roxio, and others. Thanks in advamce Tom J.
 
Ok so i am having the exact same problem as described above but the lin
in the previous posts is no longer active could you possibly tell m
what you did to fix it? I would be super appreciative. Thanks Alot

Jef


-
hellkat13
 
hellkat138 said:
*Ok so i am having the exact same problem as described above but the
link in the previous posts is no longer active could you possibly
tell me what you did to fix it? I would be super appreciative. Thanks
Alot

Jeff *
Click to expand...


hit the same link as above, and enter the # 314060 in the knowledge
base search...

comes up with a list, top one should be an issue related to easy cd
creator... That one worked for me, same problem.
 
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