T
tkirk3
I had a single user account which (I thought) did not
have a password for Windows XP. The other day I added a
new user account with a password. I logged on with the
new user account and was allowed limited access because
the original account was the adminstrative account
(apparently). Now I cannot log in with the original
account. The original account is completely gone. I
tried restoring to a previous logon but it will not allow
me access even at the dos prompt. Dell support was no
help. I tried to reinstall windows XP, both repair and
total reinstall but the repair did not restore the
account and the total reinstall would not work. I do
have back-up of my data files so I could format the
entire hard drive but would prefer not to do so. Can
anyone help? Thanks.
have a password for Windows XP. The other day I added a
new user account with a password. I logged on with the
new user account and was allowed limited access because
the original account was the adminstrative account
(apparently). Now I cannot log in with the original
account. The original account is completely gone. I
tried restoring to a previous logon but it will not allow
me access even at the dos prompt. Dell support was no
help. I tried to reinstall windows XP, both repair and
total reinstall but the repair did not restore the
account and the total reinstall would not work. I do
have back-up of my data files so I could format the
entire hard drive but would prefer not to do so. Can
anyone help? Thanks.