Lost access to certificate store on password change

  • Thread starter Thread starter MWenzel
  • Start date Start date
M

MWenzel

As part of a corporate security policy, I was forced to
change my passwords(local and network). After doing so,
I can no longer get access to my certificate store for
SSL and signing e-mail. I can change back to the old
password, and everything works, but I can't change to a
new password. There were a couple of KB articles but
they dealt with domains. I am only in a local workgroup
with no domains. Any ideas on how to change the password
would be appreciated.
 
Are you changing your password or resetting it? Resetting the password
breaks DPAPI, which would be the underlying cause of the problem you're
seeing. Open Help and Support and search for "change your password" if,
that's the problem. (Why it's not "change MY password" I really don't
know.)

If that's not the problem, could you explain how you're changing the
password?
 
I'm changing the password. Ctrl-alt-del "change
password", once it's changed I lose access to the store,
but I can change back to the original password and
everything works.
-----Original Message-----
Are you changing your password or resetting it? Resetting the password
breaks DPAPI, which would be the underlying cause of the problem you're
seeing. Open Help and Support and search for "change your password" if,
that's the problem. (Why it's not "change MY password" I really don't
know.)

If that's not the problem, could you explain how you're changing the
password?
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


As part of a corporate security policy, I was forced to
change my passwords(local and network). After doing so,
I can no longer get access to my certificate store for
SSL and signing e-mail. I can change back to the old
password, and everything works, but I can't change to a
new password. There were a couple of KB articles but
they dealt with domains. I am only in a local workgroup
with no domains. Any ideas on how to change the password
would be appreciated.
Click to expand...


.
Click to expand...
 
Ouch! So much for the DPAPI hunch.

Voodoo: If you log off and then back on, is the problem still there?
Maybe there's a caching problem somewhere. The credential manager's cache
is per-logon session, so log off/log on would flush its cache. And I know
it can be used to store certs.
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


mwenzel said:
I'm changing the password. Ctrl-alt-del "change
password", once it's changed I lose access to the store,
but I can change back to the original password and
everything works.
-----Original Message-----
Are you changing your password or resetting it? Resetting the password
breaks DPAPI, which would be the underlying cause of the problem you're
seeing. Open Help and Support and search for "change your password" if,
that's the problem. (Why it's not "change MY password" I really don't
know.)

If that's not the problem, could you explain how you're changing the
password?
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


As part of a corporate security policy, I was forced to
change my passwords(local and network). After doing so,
I can no longer get access to my certificate store for
SSL and signing e-mail. I can change back to the old
password, and everything works, but I can't change to a
new password. There were a couple of KB articles but
they dealt with domains. I am only in a local workgroup
with no domains. Any ideas on how to change the password
would be appreciated.
Click to expand...


.
Click to expand...
Click to expand...
 
log off/on power off/on = No difference.
-----Original Message-----
Ouch! So much for the DPAPI hunch.

Voodoo: If you log off and then back on, is the problem still there?
Maybe there's a caching problem somewhere. The credential manager's cache
is per-logon session, so log off/log on would flush its cache. And I know
it can be used to store certs.
--
Drew Cooper [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


I'm changing the password. Ctrl-alt-del "change
password", once it's changed I lose access to the store,
but I can change back to the original password and
everything works. the
problem you're password"
I really don't you're
changing the and
confers no rights. in
message
Click to expand...


.
Click to expand...
 
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