Looping shut down

  • Thread starter Thread starter Mr B
  • Start date Start date
M

Mr B

My system is caught in a continuous shutdown loop. My
system restarts each time I sign in.

I use XP Pro. I have tried to put my computer in safe
mode but the system won't let me. I've tried using f8 it
doesn't let me chose safe mode.

I tried going into the setup menu and attempt to boot
from the cd rom. That doesn't work either, once I start
up the system will not me change the mode of the computer.
 
Assuming your system is set to boot from the CD-ROM drive and you have an
actual XP CD as opposed to a recovery CD, boot with the XP
CD in the drive and perform a repair install as outlined below. If the
system isn't set to boot from the CD or you are not sure, you need to enter
the system's BIOS. When you boot the system, the first screen usually has
instructions that if you wish to enter set press a specific key, when you
see that, do so. Then you will have to navigate to the boot sequence, if
the CD-ROM drive is not first line, set it first in the boot sequence. Save
your settings and exit with the XP CD in the drive. The system will reboot.

NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP will allow you to perform the above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.
 
That appears to be a problem also because when I do the
boot from the cd the system ignores me and returns to the
change mode screen which ignores me and I'm suddenly (30
sec) back at the log in screen for windows. The system is
looping and ignoring all changes
 
I also cannot figure why it asks me to hit any key to
begin cd boot. The keys don't respond. What can I do?
 
Downloaded the disk,at least as much as I could load,
however when I boot from the floppy it seems to work. I
get a screen that says "Disk Boot Failure, Insert System
Disk and press enter."

What's the big deal my keys, don't work when I press
enter nothing happens.
 
I put the disk in and got the system to give me the
message "Disk Boot Failure, Insert System Disk and press
enter. My keys don't work in this screen, I push enter
and nothing happens.

I forgot to mention that this all started when I tried to
remove roxio Platinum 5 so I could put on version 6. I
got a message that the system needed to be reebooted, I
also got a message that said my roxio goback had been
disabled. After restarting about 3x's the system started
the looping.
 
Did you follow these instructions for creating the disk:

a.. To copy the download to your computer for installation at a later time,
click Save or Save this program to disk.
a..
Creating the Setup Disks
When you download the Setup disks, the download contains only one large
program file. When you run the downloaded file, it extracts the files. You
receive the following prompt: This program creates the Setup boot disks for
Microsoft Windows XP. To create these disks, you need to provide 6 blank,
formatted, high-density disks.

Specify the Floppy Drive to Copy the Images To
Type the drive letter for the floppy disk drive (this is typically drive A).
After you type the floppy disk drive letter, you see the following prompt:
Insert one of these disks into drive/drive letter :. This disk will become
the Windows XP Setup Boot Disk.
Press any key when you are ready.
When you press a key, the downloaded file starts extracting and copying the
files. Continue inserting the blank disks as you are prompted to do so until
all six disks are created. If the process is interrupted you must run the
downloaded program file again to create all six disks.

Make sure to label each disk appropriately with the number that is specified
by the program. You will have to use the disks in the correct order during
the Setup process.

Using the Setup Disks
After you create all six disks, insert the first disk in the floppy disk
drive, and then restart the computer. Note that the computer must be
configured to boot from the floppy disk drive. In some cases, you may need
to modify your computer's BIOS settings to do this.

The Setup process starts. Insert the other floppy disks as you are prompted
to do so. Note that you will need to use the Windows XP CD-ROM to finish
Setup.

From what you've posted, it sounds as though you selected, run this program
from its current location instead of downloading to your hard drive,
extracting the files and following the prompts for the creation of the
floppies.

You stated you downloaded as much as you could. The message you are getting
would indicate that the floppy disks you created are incomplete. If you
first save the file to your hard drive as outlined above and then double
click the file and follow the prompts you should then get a complete set.
 
Not the first time, however I did download the disks
today on my work computer.

I booted to a with the disk in the computer. I got the
windows setup menu and it asked for disk 2. I placed the
#2 in the computer and pushed enter. Nothing happens.

It appears that every time I get to a setup window or a
mode window my computer ignores my keyboard entries. I
can go to setup to reconfigure my bios and it lets me but
in a password, but computer simply won't work for me in
these other modes. Please help!
 
First, perhaps for the sake of what is going on, take the password out of
the BIOS as it may be blocking actions.

Second, if you have a USB keyboard, there's a setting in the BIOS that
should enable the keyboard when not in Windows, sometimes it's "Enable
legacy keyboard support," sometimes its "Enable USB keyboard," something
similar to those. If this doesn't do it, you have access to a keyboard with
a standard PS/2 connection, use try using that keyboard.

If this doesn't resolve, I really don't know what is wrong, your next step
would be to either contact the PC manufacturer's tech support or take it to
a shop.
 
I changed keyboards and that worked. I was using a
wireless and I guess the system wasn't setup for it
outside of windows.

I ran all six disks, but when I selected r for recovery I
didn't know where to go from your instructions. So I
rebooted and entered via safemode. I disabled my startup
utility and then attempted to remove roxio 5 which is the
main culbret in this scenario. However I get a message
that says I don't have admin rigts to remove the program.
The error message says I don't have the "HKey_Current or
Local_User" and to review my privileges. I have`tried
this in both safe mode and regular. I can't get this off
my computer.
At this point I'm not sure whether I should reset my
startup or not. The roxio website says this is`a known
problem with XP. I only bought the roxio platinum 5 on
recommendation from xp. I have a feeling the register is
the key and I don't think I can handle this problem by
myself. Any recommendations. I still haven't figured out
how to fix my problem.

Thanks
Mr. B
 
Don't go into the recovery console, do a repair install. NOTE the
instructions below, when you get to the choice of setup Windows or Repair
the Windows installation, choose Setup Windows, then continue to follow the
instructions and the screens.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.
 
I cannot read your last reply. Try sending direct
(e-mail address removed)
-----Original Message-----
I changed keyboards and that worked. I was using a
wireless and I guess the system wasn't setup for it
outside of windows.

I ran all six disks, but when I selected r for recovery I
didn't know where to go from your instructions. So I
rebooted and entered via safemode. I disabled my startup
utility and then attempted to remove roxio 5 which is the
main culbret in this scenario. However I get a message
that says I don't have admin rigts to remove the program.
The error message says I don't have the "HKey_Current or
Local_User" and to review my privileges. I have`tried
this in both safe mode and regular. I can't get this off
my computer.
At this point I'm not sure whether I should reset my
startup or not. The roxio website says this is`a known
problem with XP. I only bought the roxio platinum 5 on
recommendation from xp. I have a feeling the register is
the key and I don't think I can handle this problem by
myself. Any recommendations. I still haven't figured out
how to fix my problem.

Thanks
Mr. B
-----Original Message-----
First, perhaps for the sake of what is going on, take the password out of
the BIOS as it may be blocking actions.

Second, if you have a USB keyboard, there's a setting
Click to expand...
in
the BIOS that
should enable the keyboard when not in Windows, sometimes it's "Enable
legacy keyboard support," sometimes its "Enable USB keyboard," something
similar to those. If this doesn't do it, you have access to a keyboard with
a standard PS/2 connection, use try using that keyboard.

If this doesn't resolve, I really don't know what is wrong, your next step
would be to either contact the PC manufacturer's tech support or take it to
a shop.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
Click to expand...
returns
to
Click to expand...
Click to expand...
 
Thanks that got me in, however my system now says I will
have to do a full re-install. I must have done something
wrong while waiting on reply because when I tried to
reboot to safe mode I got an error that said my "msconfig
file" was missing.

I am trying to find a way to save my info before doing an
intall. I just bought a new harddrive (that has not been
installed yet)and I was thinking maybe I could install XP
Pro to it and copy my info off the c-drive. I think I
tried doing to much and should have waited on the reply.

Mr. B
 
You are on the right track. As you surmised, the way to deal with this
issue is to install XP to the second hard drive, boot from that and then
copy your data from the first drive to the second drive.

You will likely receive an access denied error when trying to access your
data on the first drive. Should that be the case, it's a file ownership
issue and can be corrected as follows:

.. Note, file ownership and permissions supersede administrator rights. How
you resolve it depends upon which version of XP you are running.



XP-Home



Unfortunately, XP Home using NTFS is essentially hard wired for "Simple File
Sharing" at system level.

However, you can set XP Home permissions in Safe Mode. Reboot, and start
hitting F8, a menu should eventually appear and one of the
options is Safe Mode. Select it. Note, it will ask for the administrator's
password. This is not your administrator account, rather it is the
machine's administrator account for which users are asked to create a
password during setup.

If you created no such password, when requested, leave blank and press
enter.

Open Explorer, go to Tools and Folder Options, on the view tab, scroll to
the bottom of the list, if it shows "Enable Simple File Sharing" deselect it
and click apply and ok. If it shows nothing or won't let you make a change,
move on to the next step.

Navigate to the files, right click, select properties, go to the Security
tab, click advanced, go to the Owner tab and select the user that was logged
on when you were refused permission to access the files. Click apply and
ok. Close the properties box, reopen it, click add and type in the name of
the user you just enabled. If you wish to set ownership for everything in
the folder, at the bottom of the Owner tab is the following selection:
"Replace owner on subcontainers and objects," select it as well.

Once complete, you should be able to do what you wish with these files when
you log back on as that user.



XP-Pro



If you have XP Pro, temporarily change the limited account to
administrative. First, go to Windows Explorer, go to Tools, select Folder
Options, go to the View tab and be sure "Use Simple File Sharing" is not
selected. If it is, deselect it and click apply and ok.



If you wish everything in a specific folder to be accessible to a user,
right click the folder, select properties, go to the Security tab, click
Advanced, go to the Owner tab,
select the user you wish to have access, at the bottom of the box, you
should see a check box for "Replace owner on subcontainers and objects,"
place a check in the box and click apply and ok.

The user should now be able to perform necessary functions on files in the
folder even as a limited account. If not, make it an admin account again,
right click the folder, select Properties, go to the Security tab and be
sure the user is listed in the user list. If not, click add and type the
user name in the appropriate box, be sure the user has all the necessary
permissions checked in the permission list below the user list, click apply
and ok.

That should do it and allow whatever access you desire for that folder even
in a limited account.
 
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