looping email

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Guest

I sent out an email to over 200 people on wednesday from my outlook and noe
it is looping around sending everyone atleast 250 emails - how can i stop
this?
Our techis have disabled my email address but it is still sending emails - I
am in a lot of trouble at work now and I don't know how to stop it. Please
help.
 
j said:
I sent out an email to over 200 people on wednesday from my outlook
and noe it is looping around sending everyone atleast 250 emails -
how can i stop this?
Our techis have disabled my email address but it is still sending
emails - I am in a lot of trouble at work now and I don't know how to
stop it. Please help.
Click to expand...

Are you seeing any of this in Outlook itself? If not, it's on your mail
server. What kind of mail server do you use? Since you mentioned that you
have IT staff at work, why can't they stop the mail?
 
thanks for getting back to me about this - as you can guess I'm pretty
stressed out about it!
The email was sent from my work address - through Outlook (we don't have a
microsoft exchange server), our emails go out through a company that deals
with our website -they also 'look after our emails'.
These guys are based about 150 miles away from our office. They have
disabled my email address but the email kept on sending. All they said to me
was that the email will just have to send itself and run its course. Which
was not the answer that I wanted to hear!! I asked of they could turn off
their server for a while and see f they could stop it form their end but they
said no because thay have otehr client's mail going through the server.
any ideas?
 
thanks for getting back to me about this - as you can guess I'm pretty
stressed out about it!
The email was sent from my work address - through Outlook (we don't have a
microsoft exchange server), our emails go out through a company that deals
with our website -they also 'look after our emails'.
These guys are based about 150 miles away from our office. They have
disabled my email address but the email kept on sending. All they said to me
was that the email will just have to send itself and run its course. Which
was not the answer that I wanted to hear!! I asked of they could turn off
their server for a while and see f they could stop it form their end but they
said no because thay have otehr client's mail going through the server.
any ideas?
Click to expand...

What Lanwench is asking is whether these extra messages are being sent by
Outlook. Is the message being sent even when Outlook is not running? If
so, then there's nothing you can do - your mail hosting company will have
to kill the message.

If the message is being sent only when Outlook is running (what version of
Outlook?), turn off any anti-virus or anti-spam software that is scanning
your incoming and outgoing mail - this often seems to be the cause of this.
 
Hi Jeff
the email is still being sent when out look is turned off. as i am on a
network at work - do my colleagues( 3 of us on the network) have to turn off
thier outlook to to test this? we all have separate email adressess and only
our mail reaches our inboxes.
our email hosters seem to be pretty stuck as to what to do. How do they kill
the message? they have disabled my email adress but the email is still going.
also i printed out the email and looked at all of the recipients - the first
two adresses do not seem quite right - The first address at the top of the
list is also the very last one -
the second one reads -
"IMB recipient 219" <[email protected]>
this mspop3 ting does not look like a real email address to me.( he also
appears oin my 'to' list but there is no way i would have added them twice
esp. not at the begginning and the end of my sent to's.
could this be why it is looping? I am at my wits end!
 
the email is still being sent when out look is turned off. as i am on a
network at work - do my colleagues( 3 of us on the network) have to turn off
thier outlook to to test this?
Click to expand...

If the message is being sent even when you're not running Outlook, the
problem is on your email hoster's server. Nobody else on your network
needs to do anything.
our email hosters seem to be pretty stuck as to what to do. How do they kill
the message? they have disabled my email adress but the email is still going.
Click to expand...

Disabling your email address won't help - the message has nothing to do
with your account any more. They'll need to remove the message in question
from the server's queue - I have no idea how to do so, and it will vary
from server to server.
also i printed out the email and looked at all of the recipients - the
first two adresses do not seem quite right - The first address at the
top of the list is also the very last one - the second one reads - "IMB
recipient 219" <[email protected]> this mspop3 ting
does not look like a real email address to me.
Click to expand...

This is a valid email address, though it may not be an address that you had
wanted to send to.
( he also appears oin my 'to' list but there is no way i would have added
them twice esp. not at the begginning and the end of my sent to's. could
this be why it is looping? I am at my wits end!
Click to expand...

Even were this an invalid address, it shouldn't cause multiple sends. The
problem is that there's something wrong on your email hoster's server, and
they need to fix it. See if you can get some support from someone there
that knows something about their servers - it doesn't sound like the people
you talked to you knew very much...
 
Hi jeff
The email hosters have told me that they cannot see the email leaving their
server at all - so is it off doing its rounds in cyber space?
I'll call them aagin and see if they've had any more insights.
Thank you again.
I'll post a message to let you know of the outcome.
j carr
 
We now have the same sort of problem an email is "doing the rounds" resending
itself out back and forth, defying all attempts to kill it. The originator
has closed his account down , but this has a life of its own
see also this

http://groups-
beta.google.com/group/microsoft.public.exchange.misc/browse_thread/thread/b312b340e11cd6b1/66684d2ddbda5037?q=IMB+Recipient&rnum=5#66684d2ddbda5037

It seems that if one of the recipients is wrong in a "CC" list the whole lot
goes into
meltdown

Any ideas / fixes

Dave
 
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