Lockup when Accessing Outlook 2002 Attachments

  • Thread starter Thread starter Rico
  • Start date Start date
R

Rico

Outlook 2002 locks up when an e-mail is viewed with any
attachment. Non-attactment e-mail is fine. Detect and
repair gets me one good session (works fine) but after I
exit and re-start Outlook, problem comes back. No error
messages...just stops responding.

Things to keep in mind:
1) Always worked...just started for no reason. heh!
2) .PST file size is well under 2GB.
3) Already tried SCANPST.
4) SCANOST is N/A for my install.
5) Sends and receives e-mail with no problem.
6) System P4 2G 512 RAM, over 15GB free disk.
7) Performed a defrag within the past month without
incident.

Please, any help would be appreciated...
Rico
 
..pst file can be any size because it's on the hard-drive.
I'm assuming you are referring to messages on the server.

The inbox that lives on the server shouldn't be over 1 GB
in case of disaster as Microsoft cannot guarantee that
file would be recovered in-tact. Make sure that the user
has word shut off as the e-mail editor as that can be a
huge hog in outlook. The size of the attachment will make
a difference in how fast it is opened as well. Are the
office applications the same between the user and the
attachment?
 
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