Locked PST Files

  • Thread starter Thread starter Puga
  • Start date Start date
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Puga

Hi,

Some of our users have PST Files configured and move their mails to the pst
files- PST files is on a network drive. Sometimes, when they try to access
the pst files, they get an error message that the folder is in use and
cannot open the file?

Restarting the workstation wont fix this issue-
We have tried copying the pst into a new pst and the issue still occurs-

Can someone give some ideas?

Thanks-
 
Dear Puga,
Some of our users have PST Files configured and move their mails to the
pst files- PST files is on a network drive.
Click to expand...

A network PST is not supported by Microsoft:
http://support.microsoft.com/kb/297019/EN-US/

but do you have a Virus (DCOM) scanner on the server like Norton 2005 or
MacAffee?

Do you have complete and full rights to the Network folder" where the PST
file is stored?
 
Puga said:
Some of our users have PST Files configured and move their mails to
the pst files- PST files is on a network drive. Sometimes, when they
try to access the pst files, they get an error message that the
folder is in use and cannot open the file?
Click to expand...

PSTs on network shares are unsupported and can lead to data loss.
 
Puga said:
Hi,

Some of our users have PST Files configured and move their mails to the
pst files- PST files is on a network drive. Sometimes, when they try to
access the pst files, they get an error message that the folder is in use
and cannot open the file?

Restarting the workstation wont fix this issue-
We have tried copying the pst into a new pst and the issue still occurs-

Can someone give some ideas?

Thanks-
Click to expand...

Something has the file locked or the Network Redirector (what provides
access to network files) has reached a file limit or anomaly. Are you using
samba for the network share protocol?
 
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