Lock out at XP Welcome screen every time after deleting Malware with Ad-aware

[PhiL M.]

A friend scanned his computer offline with latest version of ad-aware
and deleted all Malware the program detected (there were several
including CoolWebSearch). After a reboot he is locked out of Windows.

He is presented with the logon screen and his user name (there is no
other account). After he clicks on his user name, Windows attempts to
login and soon after the words "Loading personal settings..." appears,
he is kicked back to the logon screen again.

He then reboots to Safe Mode and found the Administrator login is also
having the same issue.

Is it a virus? What can he do to regain control of his Windows?

He is not very proficient with English so I'm helping him post this.
Thank you so very much!!

 

[Will Denny]

Hi

See if a System Restore via Safe Mode helps.

 

[PhiL M.]

How to do that? He cannot even login in Safe Mode.


| Hi
|
| See if a System Restore via Safe Mode helps.
|
| --
|
| Will Denny
| MS-MVP - Windows Shell/User
| Please reply to the News Groups
|
|
| | >A friend scanned his computer offline with latest version of ad-aware
| > and deleted all Malware the program detected (there were several
| > including CoolWebSearch). After a reboot he is locked out of
Windows.
| >
| > He is presented with the logon screen and his user name (there is no
| > other account). After he clicks on his user name, Windows attempts
to
| > login and soon after the words "Loading personal settings..."
appears,
| > he is kicked back to the logon screen again.
| >
| > He then reboots to Safe Mode and found the Administrator login is
also
| > having the same issue.
| >
| > Is it a virus? What can he do to regain control of his Windows?
| >
| > He is not very proficient with English so I'm helping him post this.
| > Thank you so very much!!
| >
| >
|
|

 

[Guest]

Hi Will, I have the same problem Phil's friend have. I used Adware to
remove files and it's locking me out in the same manner. I've was able to
getin using the safe mode and tried the system restore feature but it doesn't
work. I tried reinstalling the software but that didn't solve the ploblem
either. I've tried booting from the CD-Rom and it still didn't work. I'm
not at home right now so Microsoft sugguested I try looking here first for
solutions and then I will get with them later this evening. I hope someone
has a solution.

 

[Chris Barnes]

Boot from the Windows XP cd. At the first prompt, enter "R"

How to do that? He cannot even login in Safe Mode.

--

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Chris Barnes AOL IM: CNBarnes
(e-mail address removed) Yahoo IM: chrisnbarnes
Computer Systems Manager MSN IM: (e-mail address removed)
Department of Physics ph: 979-845-7801
Texas A&M University fax: 979-845-2590

 

[Wesley Vogel]

http://www.winxptutor.com/wsaremove.htm

Scroll down to >>>

Unable to logon to Windows after removing BlazeFind using a spyware removal
utility?
Logon - Logoff loop, also caused by BlazeFind

 

[PhiL M.]

Thank you! Thank you! Thank you!

You might just save my friend's sanity.
He confirmed he saw BlazeFind on the Ad-ware listing. I failed to find
anything like this via Google - didn't know what keyword(s) to use

Will print this out and head over to my friend's place this weekend and
try it out.

We can't thank you enough for the info!



| http://www.winxptutor.com/wsaremove.htm
|
| Scroll down to >>>
|
| Unable to logon to Windows after removing BlazeFind using a spyware
removal
| utility?
| Logon - Logoff loop, also caused by BlazeFind
|
|
| --
| Hope this helps. Let us know.
| Wes
|
| In | PhiL M. <@.com.hk> hunted and pecked:
| > How to do that? He cannot even login in Safe Mode.
| >
| >
| > | >> Hi
| >>
| >> See if a System Restore via Safe Mode helps.
| >>
| >> --
| >>
| >> Will Denny
| >> MS-MVP - Windows Shell/User
| >> Please reply to the News Groups
| >>
| >>
| >> | >>> A friend scanned his computer offline with latest version of
| >>> ad-aware and deleted all Malware the program detected (there were
| >>> several including CoolWebSearch). After a reboot he is locked out
| >>> of Windows.
| >>>
| >>> He is presented with the logon screen and his user name (there is
no
| >>> other account). After he clicks on his user name, Windows
attempts
| >>> to login and soon after the words "Loading personal settings..."
| >>> appears, he is kicked back to the logon screen again.
| >>>
| >>> He then reboots to Safe Mode and found the Administrator login is
| >>> also having the same issue.
| >>>
| >>> Is it a virus? What can he do to regain control of his Windows?
| >>>
| >>> He is not very proficient with English so I'm helping him post
this.
| >>> Thank you so very much!!
|

 

[Wesley Vogel]

PhiL,

You don't know Ramesh either, he has a lot of answers.

Keep having fun!