Hi,
When you double-click an Internet shortcut in an Outlook
Express e-mail message, your Web browser may not start or
connect to the Web page.
This behavior can occur for one of the following reasons:
* Internet Explorer is not currently your default Internet
browser, and the browser that was formerly the default is
no longer installed.
* A short file name (standard 8.3 naming) is used for the
program name associated with Internet shortcuts.
Resolving the First Cause to set Internet Explorer as the
Default Browser:
1. Open Internet Explorer.
2. Click on the Tools menu, click Internet Options , and
then click the Programs tab.
3. Ensure that the Internet Explorer should check to see
if it is the default check box is checked, click Apply ,
and then click OK.
4. Close Internet Explorer, re-open Internet Explorer, and
then click Yes when you receive the following prompt.
5. Internet Explorer is not currently your default
browser. Do you wish to make it the default?
Links in e-mail messages should then open Internet
Explorer.
To resolve the second issue, you need to correct your file
association. To do this, change the name of the program
associated with Internet shortcuts to the long file name
of your Web browser. Follow the steps appropriate for your
operating system.
1. Click Start , point to All Programs , click
Accessories , and then click Windows Explorer .
2. Click Tools menu, click Folder Options , and then click
File Types .
3. In the Registered File Types box, click URL:File
Transfer Protocol , and then click Advanced .
4. In the Actions box, click Open , and then click Edit .
5. The Application Used To Perform Action box may display
the path to your Web browser as a short file name. Type
the path to your Web browser using the full long file
name. For example, change:
c:\progra~1\intern~1\iexplore.exe
-to-
c:\program files\internet explorer\iexplore.exe (include
the quotation marks).
6. Click OK, click OK again, and then click Close .
7. Repeat steps 3-6 for the following registered file
types:
URL:Gopher Protocol
URL:Hypertext Transfer Protocol
URL:Hypertext Transfer protocol with Privacy
8. Click Close.
NOTE : If you follow these steps, you may receive the
following prompt when Internet Explorer starts:
Internet Explorer is not currently your default browser.
Would you like to make it your default browser?
Ensure that the Internet Explorer should check to see if
it is the default browser check box is not checked under
Internet Options, or the issue may recur.
If you click Yes , the issue may recur.
This will resolve the issue.
Thanks and Regards,
Babuji CCNA
