Lexmark Z25 driver installation does not detect printer in XP - any ideas?

  • Thread starter Thread starter Gav
  • Start date Start date
G

Gav

hello all,

I have XP pro and a Lexmark z25, everything used to worked great. I
moved house and when I plugged my printer back in to the SAME PC it no
longer worked!

XP detects a new USB device (inkjet printer) but when I try to
re-install the latest drivers the installer says "looking for
printer...", find nothing and thus wont continue.

The printers self-test works fine and I have tried different
cables/USB ports to no avail. I have followed some instructions that
help ensure all traces of old printer drivers are completely gone but
this did not help either.

I am at a loss as to why the driver does not detect the printer but XP
itself does. Any ideas?

thanks guys,

Gav
 
It's a USB device... you should install the drivers BEFORE you connect the
printer.

Now you'll have to unisntall and then reinstall to get it working correctly.

It's a Lexmark. See Bruce Sanderson's instructions at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

After rebooting, download a new set of drivers from the Lexmark website and
install the software. Do NOT reconnect the printer to the PC until the
software tells you to do so.

Cari
www.coribright.com
 
Cheers!

I shall give this a try tonight, its odd cos the installer tries to
detect the printer during install and will only proceed if it finds it
or if you choose the manually configure

I will uninstall as per your instructions and then reinstall
(selecting the manual option) before connecting the printer and see
what happens.

thanks again!
 
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