Knowledge Base is changing

  • Thread starter Thread starter Brian Tillman
  • Start date Start date
B

Brian Tillman

The Microsoft Knowledge Base is changing and, at least for me, is reported
as unavailable. The search function has changed, too, and is less
convenient. Leave it to Microsoft to fix something that's not broken.
 
Brian said:
The Microsoft Knowledge Base is changing and, at least for me, is
reported as unavailable. The search function has changed, too, and
is less convenient. Leave it to Microsoft to fix something that's
not broken.
Click to expand...

They've made some major changes to it - it was working for me yesterday, but
the search feature seems busted right now.

"Search the Knowledge Base (KB) is currently not available. We are aware of
this issue and are working to resolve it as quickly as possible."

Etc. Wait & see....the new interface is actually pretty nice.
 
Depends who it's aimed at - people who are less experienced at using the KB
might find it's less intimidating and easier to use. The new portals
(http://support.microsoft.com/out2003) should be helpful too...

(I personally prefer googling the KB.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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Depends who it's aimed at - people who are less experienced at using the KB
might find it's less intimidating and easier to use. The new portals
(http://support.microsoft.com/out2003) should be helpful too...

(I personally prefer googling the KB.)
Click to expand...

"Googling" as a neologism for "searching" or
"Googling" as in "I can search the KB directly from Google." [how and
what is the benefit of doing that?]
 
"Googling" as a neologism for "searching" or
"Googling" as in "I can search the KB directly from Google." [how and
what is the benefit of doing that?]
Click to expand...

Along with finding more relevenat hits and being faster <g> i can also get
information from other sites that might have additioinal information.
 
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