Keyboard delete key problem, very strange

  • Thread starter Thread starter Paul
  • Start date Start date
P

Paul

I have a customer using Office XP and they have a problem
when they create or open an existing presentation. When
they click into a text box and try and edit the text in
the box the delete key and arrow keys don't work properly.

When you press the backspace key a square box symbol
appears. If you highlight some text and press backspace
the highlighted text is replaced by a square box symbol.

This only occurs in powerpoint. Excel, Word etc. all work
as normal and the backspace key actually deletes
characters without the square box.

I have checked all keyboard/language settings (all UK
everything) with no luck so far.

Has anyone seen this problem before or has anyone any
suggestions as to a solution?

Thanks for any help.

Paul
 
Oh yes. Certainly tried that, only thing I haven't tried
yet is to un/re-install office XP.
 
Thank you for your help, most appreciated. I will apply
those patches and see how it goes. Once again, thank you.
 
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