Keyboard dead. Windows bug or motherboard???

  • Thread starter Thread starter FancyIdeas
  • Start date Start date
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FancyIdeas

My keyboard quit working -- no response to any key. My
mouse continues and work and I can operate all of my
usual programs as long as I use the mouse. I tried my
husband's keyboard on my computer and it would not
function either. (My keyboard works just fine with his
computer -- so it must be something in either my computer
or my computer's programs.)

Three local computer repair shops have told me the same
thing: The keyboard 'shutdown' is probably a hardware
failure, probably the motherboard. (It is an eMachine -
about 5-6 years old - but everything in it has been
updated -- except the motherboard.)

One shop suggested it might be a Windows glitch -- and
that I could find a patch for this particular XP bug that
might 'fix' my dead keyboard. (I'm typing this on my
husband's computer.)

Can you tell me where to look to find a 'fix' for my
problem? I'm cringing at the idea of $200+ for a new
motherboard -- and $400-500 to replace the computer. Any
help will be greatly appreciated!
Thanks!
Linda
 
FancyIdeas said:
My keyboard quit working -- no response to any key. My
mouse continues and work and I can operate all of my
usual programs as long as I use the mouse. I tried my
husband's keyboard on my computer and it would not
function either. (My keyboard works just fine with his
computer -- so it must be something in either my computer
or my computer's programs.)

Three local computer repair shops have told me the same
thing: The keyboard 'shutdown' is probably a hardware
failure, probably the motherboard. (It is an eMachine -
about 5-6 years old - but everything in it has been
updated -- except the motherboard.)

One shop suggested it might be a Windows glitch -- and
that I could find a patch for this particular XP bug that
might 'fix' my dead keyboard. (I'm typing this on my
husband's computer.)

Can you tell me where to look to find a 'fix' for my
problem? I'm cringing at the idea of $200+ for a new
motherboard -- and $400-500 to replace the computer. Any
help will be greatly appreciated!
Thanks!
Linda
Click to expand...

Here is my response to your identical posting in
microsoft.public.windowsxp.accessibility

******
Boot your computer with a startup disk from any version of Windows
(e.g. Windows 95/98/Me). You can download one from www.bootdisk.com

After you have booted the computer with that diskette try typing
anything on the keyboard.

If you do not see any results on the screen then the problem is
hardware related and has nothing to do with Windows XP.

On the other hand, if you do see the results on the screen then the
hardware is okay and the problem is with Windows.

Either way, this test will cut the suspect list in half.
******

When posting to multiple newsgroups please use proper cross-posting
techniques so as to avoid confusion and duplication of effort.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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